Stephanie Hertanto Email & Phone Number

Indonesia

Greater Jakarta Area, Indonesia

- Managing all sales and online business operation for @iwearpanama, New Era, Swallow, Ardiles, Zandilac, ODE and many different sandal and shoe brands (Bukalapak, Tokopedia, Shopee, Lazada, Elevania)- Creating promotion plan together with shopee's men shoes department- Planning and monitoring the day-to-day running of business to ensure smooth progress- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements- Oversee customer support processes and organize them to enhance customer satisfaction- Manage relationships/agreements with external partners/vendors- Evaluate overall performance by gathering, analyzing and interpreting data and metrics- Ensure that the company runs with legality and conformity to established regulations

Greater Jakarta Area, Indonesia

- Managing client opportunities and maintaining excellent relationship with clients- Identify & convert client business goals & objectives into solutions- Delivery of consulting, training, and assessment in the areas of Culture, Talent and Change.- Project management in consultancy and research

London, United Kingdom

• Working at Business Operations Department: meet the customer needs for transactions processed within cashier operations, trade finance, SWIFT messaging and treasury support settlements sections• Working at Account Department: support the branch accounting process and regulatory reporting to head office, UK regulator and Bank Indonesia as central bank• Working at Treasury Dealing Department: maintain and update branch cashflow, liquidity profile and open position information and activities in money market, foreign exchange and capital markets.

Cardiff, United Kingdom

• Gained an ability to work in a team and express wants and needs in an assertive way• Developed understanding in identifying the various dimensions of issues and to probe directly for the client’s underlying concerns

Hong Kong

• Multi tasked, handling patrons, food, side work, and coworkers in a high stress, fast paced work environment• Developed communication abilities through constant interaction with customers and employees and gained time management skills through working in a fast-paced environment

Bradford, United Kingdom

• a part of final year project• carrying out research and data collection to understand the organization• conducting analysis• interviewing client's employees, management team and other stakeholders• provide recommendation for improvement

Master'S Degree, Management And Human Resource, Distinction

Activities and Societies: LSE Student Representative, LSE Student Blogger, Asean Career Society, LSESU Management and Strategy Society.

Bachelor'S Degree, International Business And Management, First Class Honour

Activities and Societies: Indonesian Society, Badminton Club• Distinction in Brand Management, International and Comparative Employment.

Senior High School Diploma (Equivalent To A Level), Biological And Physical Sciences, Distinction

Activities and Societies: Taman Rama Science Club, Taman Rama Music Club* Subject includes Math, Biology, Chemistry and Physical Science *.