Stephanie Honour Email & Phone Number

Leads Axonify's Product Enablement function, which brings Axonify's product to life for Axonifiers, from product feature GTM to new hire onboarding product training to keeping internal stakeholders up-to-speed on our biweekly product updates. Editor-in-chief of the biweekly Product Enablement Newsletter. Owns and facilitates ongoing feature-specific enablement sessions to ensure each team understands the value and impact of new features, and how to sell, demo, implement, and optimize them.Manages the enablement needs of the Customer Success team, including improving and scaling processes, creating assets and templates, and planning and executing skills training.Collaborates extensively across the business, particularly with Product Marketing, Product Managers, Brand, Customer Care, Customer Marketing, and Customer Success leaders.

Implemented Axonify's award-winning frontline enablement solution with customers in order to build their employees' knowledge, improve employees' on-the-job performance, and achieve the organization's business goals.

Waterloo, Ontario

ENGL 109 Introduction to Academic Writing (online)ENGL 210F Genres of Business Communication (online)Guided 50 undergraduate students through 13-weeks of course material.Directed activities, led student discussions and encouraged student engagement week-to-week.Graded and provided feedback on all student assignments completed over the term.Collaborated with course instructor and other TAs to ensure a positive experience for all students.

Canada-Wide

Built strong working relationships with business partners (District Support Managers, Dealers and store teams) by consistently engaging in clear, open communication focused on the common goal of improving store operations and driving retail sales.Developed Canadian Tire retail stores’ management teams through 1:1 coaching, regular feedback, hands on group training and occasional classroom training.Provided retail staff with education, resources, and support for operational tools, processes and best practices.Created, maintained, and executed short term and long term action plans to implement and sustain customized inventory management programs (i.e., Fast Find) at the retail level.Identified ‘quick win’ opportunities for stores, e.g. merchandising, cross merchandising, fixture selection and placement, pricing, product assortment.Editor-in-Chief of the REM monthly newsletter.Managed a cross-Canada travel schedule (supported AB, BC, NB, ON, MB markets) and aligned expenses with the corporate travel budget.

Toronto, Ontario

Managed the Store Operations portion of the 5-month training program for new franchisees to Canadian Tire, including improving curriculum, facilitating classroom training, coordinating with SMEs, and evaluating new Dealers through assessments and store visits.

Toronto, Ontario

Owned and executed training for new employees in Merchandising, as well as follow-up assistance and guidance. Roles trained include Category Business Managers, Category Business Planners, Category Implementation Specialists, Marketing Pricing Specialists and Co-op students. Designed and updated training materials, including program user guides, process flow charts, job aids and quick references.

Toronto, Ontario

Collaborated with 12 Merchandising teams and multiple cross functional teams to set and maintain my Categories' pricing strategies, and improve Canadian Tire's customer price perception.Ensured price accuracy of current category assortment products, set up prices for new products, and updated prices according to competitor's prices. Ensured price accuracy in the printed and online Canadian Tire flyer.

Toronto, Ontario

Summer co-op termsEdited, proof read and published corporate documents to ensure concise internal business communication flow between Canadian Tire Home Office and its 485 Associate Stores. Documents edited include Store Communications and Line Review packages.Collaborated with Merchandising, Marketing, Translations, and Advertising teams.

Antigonish, Nova Scotia

Master’S Degree, Rhetoric And Communication Design

Activities and Societies: Student Association for Graduates in English (SAGE) Representative; Fundamentals of University Teaching (FUT).

Ba, English Literature, Honours

Activities and Societies: Copy Editor and Distribution Manager of The Xaverian Weekly

English Literature

Exchange semester Sept - Dec

Education record

Activities and Societies: Head Prefect of Blue House, Environmental Prefect, Captain of the Debate Team, Co-editor of the environmental.