Stephanie Jackson Email & Phone Number

Topeka, Ks, Us

Kansas City, Kansas, United States

Topeka, Kansas, United States

Working as a liaison between ownership groups of technology solutions that have an impact on the Customer Service Organization. Create program specifications, test plans, and communicating updates to the Service Organization.

Topeka, Kansas Area

Created Ad Hoc Reports; created and updated stored procedures on operational reports; reported design layouts initial design and maintenance through SSRS.• Designed recurring annuity, tax, finance, audit and other automated financial reports while expanding knowledge of SQL for Oracle and SQL server across Se2 databases; collaborated regularly with finance team to improve financial processing through reports. • Collaborated with Se2 DBAs to support data migration to newer servers as operational reporting team lead representative. • Supported enterprise-wide system modernization from waterfall methodology to Agile Methodology, partnering with financial reporting team to ease facilitation and improve efficacy of transition process.• Designed and expanded business reports for multiple clients to help maintain Annuity and Life Insurance business held on databases. • Utilized JIRA to plan and organize client reporting requests

Topeka, Kansas Area

Executed and created user test stories based on business requirements; documented flows and procedures for Performance Quality; developed business rules and requirements documentation; designed and executed improvement processes. • Partnered with potential clients; presented demonstrations of Se2 products that earned confidence and proved how business requirements would be met to support annuity product needs, resulting in increased service contracts and sales revenue. • Built payout user interface platform utilized for Operations department to pull across multiple Se2 databases; successful project outcome led to recognition and promotion to Software engineer role.• Harnessed team foundation server (TFS) to plan out client projects and deliverables.• Designed and executed unit test plans and test cases for Payout platform while working with Developers on build. • Developed business rules and requirements documentation; developed and executed improvement processes.

Topeka, Kansas Area

Reviewed New Business applications submitted by agents for contract approval; provided producer (agents) support on product illustration software, external site and products sales.• Reinforced and further cultivated relationships with existing and new agents in a multi-faceted approach to support sales growth. • Supported agents with selecting and choosing products that best met client needs.

Topeka, Kansas Area

• Assist members with their financial transactions and needs.• Make weekly sales calls to members who have left the credit union and see how we can further help them. Received year end award for highest generation of sales. • Assist members with loan application and approval process, once approved load on to credit union loan system, go over their new loan paperwork in detail.• Call members and discuss with them their needs and ways the credit union can better benefit them

Certificate Of Data Analytics, Data Analytics

Bachelor'S Degree, Business Administration And Management, General