Stephanie Jackson Email and Phone Number
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Stephanie Jackson personal email
Experienced and detail-oriented Programming and Business Analyst with a robust background in operational processes, process improvement, and data management projects. I am dedicated to leveraging my expertise in research methods, computer programming, and customer service to deliver solutions that consistently exceed expectations.In my current role as a Global Consumer Affairs Analyst at Colgate Palmolive/Hill's Pet, I lead cross-functional teams to enhance consumer interactions and support operations through technology-driven projects. My role involves managing system maintenance, vendor relations, and the implementation of global platforms like Emplifi Contact Center and Snowflake for comprehensive data visualization and analytics.With a proven track record in agile project management, technical assistance, and program planning, I excel in high-pressure, deadline-driven environments both independently and as part of a collaborative team. I am adept at using a wide range of tools like SQL Server, JIRA, Trello, Domo, and Snowflake to drive process improvements and deliver impactful results.
Hill'S Pet Nutrition
View- Website:
- hillspet.com
- Employees:
- 2358
-
Global Technology AnalystHill'S Pet Nutrition Jan 2023 - PresentKansas City, Kansas, United States -
Business Process AnalystColgate-Palmolive Oct 2021 - Jan 2023Topeka, Kansas, United StatesWorking as a liaison between ownership groups of technology solutions that have an impact on the Customer Service Organization. Create program specifications, test plans, and communicating updates to the Service Organization. -
Software EngineerSe2, Llc May 2016 - Oct 2021Topeka, Kansas AreaCreated Ad Hoc Reports; created and updated stored procedures on operational reports; reported design layouts initial design and maintenance through SSRS.• Designed recurring annuity, tax, finance, audit and other automated financial reports while expanding knowledge of SQL for Oracle and SQL server across Se2 databases; collaborated regularly with finance team to improve financial processing through reports. • Collaborated with Se2 DBAs to support data migration to newer servers as operational reporting team lead representative. • Supported enterprise-wide system modernization from waterfall methodology to Agile Methodology, partnering with financial reporting team to ease facilitation and improve efficacy of transition process.• Designed and expanded business reports for multiple clients to help maintain Annuity and Life Insurance business held on databases. • Utilized JIRA to plan and organize client reporting requests -
Business Systems AnalystSe2, Llc Mar 2013 - May 2016Topeka, Kansas AreaExecuted and created user test stories based on business requirements; documented flows and procedures for Performance Quality; developed business rules and requirements documentation; designed and executed improvement processes. • Partnered with potential clients; presented demonstrations of Se2 products that earned confidence and proved how business requirements would be met to support annuity product needs, resulting in increased service contracts and sales revenue. • Built payout user interface platform utilized for Operations department to pull across multiple Se2 databases; successful project outcome led to recognition and promotion to Software engineer role.• Harnessed team foundation server (TFS) to plan out client projects and deliverables.• Designed and executed unit test plans and test cases for Payout platform while working with Developers on build. • Developed business rules and requirements documentation; developed and executed improvement processes. -
Sales Support SpecialistAviva Usa Jul 2010 - Mar 2013Topeka, Kansas AreaReviewed New Business applications submitted by agents for contract approval; provided producer (agents) support on product illustration software, external site and products sales.• Reinforced and further cultivated relationships with existing and new agents in a multi-faceted approach to support sales growth. • Supported agents with selecting and choosing products that best met client needs. -
Member Services AssociateEnvista Credit Union Sep 2008 - Jul 2010Topeka, Kansas Area• Assist members with their financial transactions and needs.• Make weekly sales calls to members who have left the credit union and see how we can further help them. Received year end award for highest generation of sales. • Assist members with loan application and approval process, once approved load on to credit union loan system, go over their new loan paperwork in detail.• Call members and discuss with them their needs and ways the credit union can better benefit them
Stephanie Jackson Skills
Stephanie Jackson Education Details
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Data Analytics -
Business Administration And Management, General
Frequently Asked Questions about Stephanie Jackson
What company does Stephanie Jackson work for?
Stephanie Jackson works for Hill's Pet Nutrition
What is Stephanie Jackson's role at the current company?
Stephanie Jackson's current role is Software Engineer.
What is Stephanie Jackson's email address?
Stephanie Jackson's email address is st****@****fit.com
What schools did Stephanie Jackson attend?
Stephanie Jackson attended Baker University, Baker University.
What skills is Stephanie Jackson known for?
Stephanie Jackson has skills like Insurance, Sql, Business Analysis, Requirements Gathering, Visio, Fixed Annuities, Process Improvement, Sales, Customer Service, Financial Services, Team Building, Microsoft Excel.
Who are Stephanie Jackson's colleagues?
Stephanie Jackson's colleagues are Vanessa Kutkoski, Helga Matis, Bill Crammer, Ricardo Franco, Heather Moore, Daniel Ramírez Solis, Tom Meshinsky.
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Stephanie Jackson
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