Stephanie J. Lind Email & Phone Number

Windsor, Co, Us

Windsor, Colorado, United States

Oversees federally funded contracts, ensuring compliance and high customer satisfaction. Directs the implementation of innovative technologies and process improvements in projects for HUD and USDA, managing portfolios exceeding $300M. Drives operational excellence through effective risk management and financial oversight.Primary Point of Contact (POC) for two five-year contracts valued at $10 million and $17 million. Ensures exceptional CPAR ratings and 100% government acceptance of all deliverables. Delivers 1000+ valuable client and contract deliverables receiving 100% Government ‘acceptance’ to date.

Fort Collins, Colorado, United States

Managed a large-scale USDA IT Network Modernization and Digital Transformation project, growing the portfolio from $20 to $300 million. Spearheaded the development of six specialized branches and oversaw the development and training of cross functional prime and subcontractor teams to achieve 'high performing' status for seamless exceptional support to the Government.

Fort Collins, Co 80550

Supported Director standing up six new Branches and underlying functions, including an Enterprise Portfolio and Delivery Management Office (PMO), including establishing processes and protocol, in preparation for 75 new Govt staff.

SUMMARY • Head of Portfolio & Delivery Management – IT Digital Transformation program * 25 years plus of hands-on experience working in both Commercial and Government Programs. * An experienced leader and has a depth of ability providing Program Management and Information Technology support services for large IT organizations. * Has supported both the technical and business side as subject matter expert and manager and is fully proficient in the use of Microsoft Office 365 tools. * Has experience supporting PMO offices, Programs and Projects, Operations, IT, Analytics & Stats, Training, Business Analysts and Governance) and is a strong and effective communicator. * Equally experienced working in a waterfall and agile development environment and has 10 plus years in Application Development/ Programming. * Has 15 years plus directing intake, planning, implementation, deploying, controlling, closing Plans timely with highest quality & accurately. * Drives continuous improvement to help achieve process excellence, improve quality, and champions automation and simplification, in parallel. * Solid understanding of the GSA EIS Contract and has supported the USDA ENS organization over the past 2 years providing consulting services in definition, standardization, training, quality delivery and facilitation across Network Operations, Service Assurance, Service Operations, Business Operations and Communication verticals.Certifications: Certified PMP | Certified Six Sigma Black, Brown and Green Belt | Certified Train the Trainer | Certified TQM | Certified in ISO Lead Assessor | Certified Scrum Master | Certified Facilitator

Provide skillsets that complement and support 1) Panum's vision: to become the leading consulting firm driven by passion and a desire for excellence to provide our clients with superior services and solutions, and 2) Panum's mission: "The Panum Group is an information and communications technologies and management consulting firm that administers innovative and state-of-the-art solutions, expertise, and support for both Federal and commercial clients. Through our award-winning capabilities, we pursue professional excellence to help our clients accomplish their goals and achieve a cutting-edge advantage over competitors."

Longmont, Co

Leader and manager responsible for a “Mission Critical” corporate web application supporting 2500+ users and leading a global team who implements new features, enhancements, support of the application via monthly releases. The application drives corporate product improvement providing a global repository and robust capabilities around Failure Analysis, 8D problem solving and Lessons Learned, all around a single point of failure, providing end-to-end data and global collaboration.

Longmont, Co

o Accountable for, supporting 3000+ users and new requirements, provided recommendations to executives regarding global corporate time card and project portfolio management (PPM) tool: Clarity.o Designed, implemented plan to recommend best PPM vendor at time of renewal. Organized internal global team & 9 vendor’s onsite demos, utilizing KT to identify top3. Recommended CA. o Led global team of BAs, developers and regional subject matter expertso Liaison for collecting, managing, prioritizing, communicating, implementing requirementso Directed company-wide implementation of corporate goal to develop a customized automated Customer Integration DPPM Management system to collect, manage and report customer performance data. Resulted in 1000+ monthly man-hours saved, automated reporting, automated data collection, consolidated global customer data and standardized processes. Received World-Wide Customer Quality Award, 2003 for developing 1st corporate customer performance web-based toolo Spearheaded effort collecting field application engineer customer onsite reject verification (OSV) data resulting in single ORACLE repository & data collection standardization. Linked to DPPM reject calculation eliminating manual data entry. Won Product Storage Group DC Quality Achievement Award, 2004o 88% Customer reporting process improvement, 6 days to 6hrs o 96% Usage Data Cycle time improvement, 14hrs to .5 hrso Replaced manually intense reporting processes with automation, saved 500+ monthly man-hourso Automated Customer Performance Report, eliminating 71.5% redundant data entry and unnecessary stepso Optimized OSV data collection, reducing weekly 2-4hr manual process to minuteso Deployed new failure analysis calculation to auto derived root cause result, resulting in 87% time savings

Louisville, Co

o SAS Programmer responsible for automating data collection and reporting processeso Converted legacy paper system to on-line Quality System; internal audits; APQCo Educated department on ISO, documenting/ defining processes, quality metrics, and CI for ISO compliance

Greeley, Co

Statistician, Facilitator and Statistical Process Control (SPC) Subject Matter Expert1) Trained SPC deploying throughout organization from kill floor production workers, fabrication, business, management and executive management. Then empowered production line personnel, to intentionally and timely go ‘line-down’, triggered by an out-of-control process while actively reading an SPC chart. (Tools: Presentation and communication skills) 2) Designed, coordinated and carried-out experiments. Collected and analyzed results to provide statistically-backed answers to business cases, i.e. “New treatment lead to higher yields?”, “ORACLE upgrade improve performance?”; (Tools: Statit, JMP, Minitab, XLS, gDocs)3) Certified in Total Quality Management (TQM); Assigned as Site Facilitator - invited to meetings to host/ run effective productive meetings; Encouraged, influenced, supported the use of SPC, including interpreting and analyzing SPC and statistics to help make Business Decisions. Trained-the-trainer in TQM and SPC; Report TQM metrics to Executive Management; (Tools: Visio, Lucidcharts, gSlide, Incident Mapping, IS IS-Not, 8D, Fishbone)

M.S., In Operational Statistics With A Concentration In Mathematics

B.S., Mathematics And Business

Activities and Societies: Four-year NCAA Division-I collegiate soccer player; five-time 3v3 Women's Soccer World Champion