Stephanie Kakes Smith Email and Phone Number
SUMMARYCertified and experienced Claims Professional with over 30 years of insurance experience with a proven track record in reducing claims costs through expedient settlements, prompt claims closure, early return to work and judicious medical management. Manage claims office with integrity and ethics to meet all client needs. Built partnerships and embraced new opportunities. Adjusted complex multi-million dollar caseload for high profile accounts. Auditing claims on a national level for claims quality.Specialties: assets recovery, benefits administration, financial, interpretation, leadership, legal, litigation, management, Microsoft Office, networking, policy analysis, process engineering, quality, reports, risk management, Sarbanes-Oxley, settlements.
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VolunteerRescue Rovers Dog Adoption Jun 2013 - PresentUtahVolunteer for non-profit dog rescue managed 100% by volunteers. Focus on marketing, fundraising and community outreach. Assist with planning and running successul fundraising events and providing support at adoption events. Educate the community on how to solve the homeless pet crisis through spay/neuter, adopt/not shop and training for Utah to reach a no-kill status by 2019. Assist in developing our foster base to expand the available homes to temporarily care for adoptable dogs while they find their lifetime homes. Offer general support for volunteers within dog rescue with advise, moral support and personal assistance such as transporting dogs to events and delivering donations.
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VolunteerRuff Haven Crisis Sheltering Jan 2021 - PresentSalt Lake City Metropolitan Area -
Volunteer CoordinatorRuff Haven Crisis Sheltering Jan 2021 - Jun 2022Salt Lake City Metropolitan Area -
Quality Assurance & Regulatory SupervisorTrean Corporation Jan 2010 - PresentSalt Lake County, Utah, United StatesAudit claims files to work with the claims teams throughout the United States for exceptional claims outcomes for injured workers, policyholders and the insurance company.In addition I manage the Salt Lake office. -
VolunteerBest Friends Animal Society 2009 - Jan 2021Greater Salt Lake City Area -
Claims SupervisorS&C Claims Services Inc Jan 2010 - Feb 2020South Jordan, Utah
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PresidentUtah Claims Manager Association Sep 2015 - Sep 2016UtahPresident of an insurance claims managers group that meets the first Thursday of the month for education and networking opportunities.
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PresidentInsurance Professionals Of Salt Lake City Dec 2010 - Jun 2011Local Chapter of International Association of Insurance Professionals.
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Claims SupervisorZenith Insurance May 2003 - Feb 2009Managed performance and development of four to six claims examiners in accordance with best practices and corporate goals. Implemented new legislation, company policies and procedures; managed compliance per Sarbanes-Oxley; recruited and trained new talent; mentored and developed staff; developed partnerships to retain and develop new business; and provided excellent service to all customers, internal and external.
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Senior Claims ExaminerArgonaut Insurance Oct 2000 - May 2003Managed complex caseload of high profile, large premium accounts and expired accounts with a 90% litigation rate. Assigned responsibility for external and reinsurance audits.
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Insurance & Claims SpecialistGottschalks Department Store Mar 1998 - Oct 2000Managed Workers' Compensation and General Liability programs for 50+ locations in six states. Evaluated data and compiled reports to develop risk management plans and to communicate with corporate, warehouse and store managers to implement plans for reduced injuries and premium costs.
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Senior Claims ExaminerFremont Compensation Insurance Dec 1994 - Jan 1998
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Claims ExaminerCalifornia Compensation Dec 1993 - Dec 1994
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Claims ExaminerKeenan & Associates Jul 1989 - Dec 1993
Stephanie Kakes Smith Education Details
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Utah Insurance DepartmentInsurance -
Utah Insurance DepartmentInsurance -
University Of PhoenixBusiness Management -
Insurance Educational AssociationWorkers' Compensation Claims Administration -
Division Of Workers' CompensationExperienced Claims Examiner -
Division Of Industrial RelationsSelf-Insured Administration
Frequently Asked Questions about Stephanie Kakes Smith
What company does Stephanie Kakes Smith work for?
Stephanie Kakes Smith works for Ruff Haven Crisis Sheltering
What is Stephanie Kakes Smith's role at the current company?
Stephanie Kakes Smith's current role is Quality Assurance & Regulatory Supervisor at Trean Corporation.
What schools did Stephanie Kakes Smith attend?
Stephanie Kakes Smith attended Utah Insurance Department, Utah Insurance Department, University Of Phoenix, Insurance Educational Association, Division Of Workers' Compensation, Division Of Industrial Relations.
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