Stephanie Doyle Email & Phone Number

Vinings, Georgia, United States

Jacksonville, Florida, United States

• Manage a team of 10 Credit Specialist in collection activities of $40-60 million in outstanding receivables
• Analyze credit limits and monitor accounts based on pay history, financial information and D&B reports
• Develop action plans and address areas of improvement
• Approve or deny credit memos, write offs and refunds to customers
• Prepare monthly over-due reporting, over credit reporting, risk exposure and bad debt
• Manage payroll, paycheck discrepancies, and HR related… Show more

701 San Marco Blvd, Jacksonville FL

• Collection activities and management of $18 million in outstanding receivables
• Managed B2B portfolio of multi-family, hospitality, institutional and specialty accounts
• Built relationships with customers, and internal departments to resolve past due AR and disputes
• Provided exceptional customer service to customers and internal partners
• Professional verbal and written communication by phone, email, and online meetings
• Researched and resolved complex issues

Jacksonville, Florida, United States

• Collections activities on aged receivables
• Delivered exceptional customer service to resolve past due balances
• Contacted customers by phone, email, and online meetings
• Provided proof of debt, invoice copies, lien waivers and application for mechanics lien
• Negotiated balance payoffs, credit transactions and payment plans
• Posted all check, credit card, and cash transactions

Greater Los Angeles Area

• Infomercial production and marketing
• Media buying television, radio, print and outdoor
• Created customized websites and online stores with WordPress
• Managed Short code, QR code, and SMS mobile marketing campaigns
• Created the first protocol of the MobiCard that showcased as the #1 product
• Developed strategic sales plans

Brookline, Massachusetts

Responsible for all invoicing, collections, and bookkeeping. Filed and submitted City and State bid contracts. Ordered security equipment, scheduled installations, repairs and maintenance. Handled all inbound and outbound sales calls. Supplied coverage for concierge and office assistance. Assisted property managers with marketing and research for 112 unit.

North Andover, MA

• Trained, mentored and managed a team of 12 associates
• Partnered with attorneys, court officers, and sheriffs to direct appropriate legal actions
• Assisted Docket Coordinator with initial suits, continued litigation, and legal actions
• Extensive skip tracing, in-depth internet, property and assets research
• Collections of past due accounts, provided debt validation, and resolved customer disputes
• Negotiated balance payoffs, credit transactions and payment… Show more