I obtain authorization for high radiology services, injections and physical therapy.I also handle any denials by gathering information to overturn them or schedule peer to peer conferences.

Obtain patient vitals including blood pressure, temperature, and diagnostic information with empathy and compassion.Answered and directed all calls for a busy specialty clinic.Collected patient insurance information and authorized services, providing information about co-pays and general costs to new patientsProvided clinical support to physicians and nursing teams, managed patient intake, obtained medical records, and communicated with empathy and compassion, which resulted in a 92% patient satisfaction scoreUpdate medical records for patients and ensure compliance with HIPAA regulations and patient confidentialityMaintained exam rooms in accordance with OSHA standards for health and safety, sanitized exam instruments, and ensured compliance with Covid-19 safety protocolsCollected lab samples of blood and urine as ordered and submitted labeled samples for testingCollected medical history information 50+ patients per day, communicated with empathy and understanding, and ensured compliance with patient-centered care standards.

Claims support. I assist customers with filing insurance claims to get them back to their normal routine as soon as possible. Answer and direct phone calls, Write and distribute email, correspondence memos, letters, faxes and forms, Develop and maintain a filing system, Plan meetings and take detailed minutes, Provide general support to visitors, Act as the point of contact for internal and external clients, Billing, Payments, etc. Assist Accounting Dept. with collecting payments and keeping the ledger balanced.

Account Management, Customer service, Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails, Close sales, Understand customer needs and requirements, Strong phone presence and experience dialing dozens of calls per day, Ability to multi-task, prioritize, and manage time effectively, Excellent verbal and written communications skills.

Customer service, Coordinate with Supervisor to develop production plan and determine workflow requirements, Monitor and manage on-going workflow to ensure timely delivery, Organize job training to production team to achieve desired goals, Provide technical assistance to team members in their assigned job duties, Monitor and report job status to customers on regular basis, Respond to customer inquiries and concerns in a timely fashion, Ensure timely product production, shipping and delivery to customers, Ensure that final product meets quality standards and customer specifications, Ensure that materials are used and handled appropriately to avoid scraps, Maintain the production facility clean and safe.

*Account management*Successfully on-board new accounts to get them up and running*Train fellow CSR's how to work with programs and accounts

Color large format printing, Account Management, Customer service, Sourcing new sales opportunities through inbound lead follow-up and emails, Close sales, Understand customer needs and requirements, Strong phone presence and experience dialing dozens of calls per day, Ability to multi-task, prioritize, and manage time effectively, Excellent verbal and written communications skills.

Customer service / BillingCreate job orders for production in color lab.Introduce products and services to customers.

Prepared customer files to be printed.Printed on Roland, Vutek, Kodak, Canon and HP 4500.Scanned original files and created digital files for customer.

Ladies shoesMens ClothingBig & Tall

Prepared customer files to have them ready to be printed on the presses.

*Manage the front end to assure ultimate customer satisfaction.*Assure that the money is accounted for and all paperwork is accounted for at the end of the week.