Stephanie K. Email & Phone Number

San Jose, California, United States

San Francisco, California, United States

• Managed day-to-day operations at niche specialty and e-commerce business, overseeing finance, payroll, staffing, inventory and order management, customer service, and quality assurance.
• Optimized inventory management and customer service operations, resulting in a 45% increase in operational efficiency and 70% growth in customer retention.
• Streamlined supplier and vendor management processes, reducing lead times and boosting supply chain efficiency by 30%.
• Implemented customer loyalty programs and seasonal promotions, driving $200k in sales growth and enhancing customer satisfaction.

San Francisco, California, United States

• Partner Manager for Fortune 500 SaaS companies at a tech-focused nonprofit organization, spearheading management of social impact programs for corporate partners.
• Enacted targeted marketing campaigns and simplified renewal processes, increasing annual program growth by 25% and generating $1.5 million in recurring revenue.
• Collaborated with internal teams and 55+ global partners to enhance program enablement and delivery, establishing robust training and risk mitigation practices and increasing program efficiency by 40%.
• Conducted competitive landscape analysis and industry research, determining growth areas and identifying 10+ strategic partnership leads.

San Francisco, California, United States

• Developed data-driven competitive landscape analysis for strategic technology verticals, providing actionable insights to guide business decisions.
• Assisted in creating account plans by including financial forecasts and conducting research to identify value-added activities, such as education and community engagement opportunities.

Munich, Bavaria, Germany

• Partner Manager and subject-matter expert for 20+ international tech and life sciences companies, delivering tailored consulting services and realizing over five successful market expansions to Bavaria.
• Performed market and business data research based on clients’ priorities and pain points, producing 30+ pivotal reports for expansion leadership teams.
• Represented Invest in Bavaria at critical conferences and networking events, generating 50+ qualified leads.
• Composed engaging content for Invest in Bavaria’s website and social media platforms to enhance brand visibility, credibility, and engagement with target audiences.

Munich, Bavaria, Germany

Developed and executed sales and business development strategies for value-added cybersecurity distributor using Salesforce, driving client growth by 70%.

Munich, Bavaria, Germany

• Created and delivered compelling pitch decks, securing 15+ new contracts and upselling services to existing vendors.
• Onboarded and integrated new vendors, collaborating cross-functionally to reduce ramp-up time by 20%.
• Organized and executed workshops for vendors and prospective business partners, resulting in sales conversion rates exceeding 50%.
• Served as Product Owner and team lead for annual research paper, overseeing all phases of the project lifecycle from initiation to closure, delivering projects on time and within budget.
• Collaborated with marketing to promote the project across social media, company newsletters, and external channels, increasing engagement by 40%.

San Francisco, California, United States

• Target company research as well as e-mail, letter and telephone correspondence with target companies.
• Developed excel-based tool for a faster identification and address of potential clients.
• Restructured CRM system and simplified databases and folder structure.
• Assisted with location marketing (direct and indirect) and client follow-up.
• Preparation, participation planning and accompanying project managers to key events and conferences.
• Translation of correspondence and marketing material from English to German and vice versa.

Munich, Bavaria, Germany

• Monitored and analyzed data and prepared financial statements.
• Ascertained, evaluated and assessed quality of relevant data for consolidated financial statements accounts.
• Developed tool to migrate financial data from SAP into an excel-based template in order to assure the automated generation of tax balance sheets.
• Supported the external auditor with planning and coordinating the execution of financial audits.
• Cross-functional work i.e. assist finance department with evaluating and benchmarking of funds.
• General bookkeeping, data administration and support at shareholders meetings.

Bachelor Of Arts (B.A.), Business Administration

Major: Logistics and Production Management, Supply Chain Management

Business Administration

Study Abroad Program