Stephanie Hicks
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Stephanie Hicks Email & Phone Number

Chief Operating Officer at Affiliated Medical Group, PLLC
Location: Jacksonville, North Carolina, United States 7 work roles 2 schools
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Role
Chief Operating Officer
Location
Jacksonville, North Carolina, United States

Who is Stephanie Hicks? Overview

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Stephanie Hicks is listed as Chief Operating Officer at Affiliated Medical Group, PLLC, based in Jacksonville, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Stephanie Hicks.

Stephanie Hicks previously worked as Director of Operations at Affiliated Medical Group, Pllc and Director of BHI Services at Affiliated Medical Group, Pllc. Stephanie Hicks holds Bachelor Of Arts - Ba, Psychology from University Of North Carolina Wilmington.

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Email format at Affiliated Medical Group, PLLC

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Affiliated Medical Group, PLLC

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Profile bio

About Stephanie Hicks

I am an experienced mental healthcare administrative leader with a strong track record of innovation, problem-solving, and procedural improvement. Over the past ten years, I have demonstrated my detail-oriented approach and unwavering loyalty to my employers, working my way up from Assistant to the Psychiatrist to Chief Operating Officer at Affiliated Medical Group.As COO, I oversee the day-to-day operations of the clinic and collaborate with senior leaders to align our activities with strategic goals. I develop policies and protocols to comply with regulatory requirements and best practices, and I manage human resources, administrative functions, external relationships, and department heads.Before becoming COO, I served as Director of Operations, Director of Behavioral Health Integration Services, and Director of Telemedicine Services. In these roles, I oversaw the development and implementation of policies and services, managed teams and collaborations with healthcare providers and community partners, and ensured compliance with privacy laws, quality of services, and coordination of care.I am a skilled project manager, leader, communicator, and problem-solver, with strong analytical, organizational, and technical skills. I am always looking for new challenges and opportunities to make a positive impact in the healthcare industry.

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Affiliated Medical Group, PLLC
Affiliated Medical Group, Pllc
Chief Operating Officer
Jacksonville, NC, US
AeroLeads page
7 roles

Stephanie Hicks work experience

A career timeline built from the work history available for this profile.

Chief Operating Officer

Current

Jacksonville, North Carolina, US

  • Provide strategic leadership and ensure alignment with clinic's goals.
  • Develop and implement policies, procedures, and protocols for efficient operations.
  • Manage human resources and administrative functions.
  • Analyze data to identify trends and drive improvements.
  • Enhance online presence and reputation through digital marketing strategies.
Sep 2022 - Present

Director Of Operations

Jacksonville, North Carolina, US

  • Oversaw day-to-day operations, ensuring efficiency and compliance.
  • Managed staff and relationships with vendors.
  • Implemented a telemedicine program and WFH protocols, allowing the clinic to maintain full operations during the pandemic and related shutdowns.
  • Led marketing efforts, resulting in a 400% increase in patient referrals to the Wilmington location.
  • Established policies, protocols, and training manuals.
  • Provided IT services and maintained clinic facilities.
Jun 2018 - Sep 2022

Director Of Bhi Services

Jacksonville, North Carolina, US

  • Oversaw the development and implementation of integrated Behavioral Health Integration services.
  • Managed the team, ensuring high-quality services and patient satisfaction.
  • Collaborated with healthcare providers to improve outcomes and coordinate care.
  • Developed strategic plans and maintained relationships with community partners.
  • Ensured compliance with regulations, including HIPAA and privacy laws.
  • Integrated services with the clinic's electronic health record system.
Jan 2017 - Jun 2018

Director Of Telemedicine Services

Jacksonville, North Carolina, US

  • Developed and implemented telemedicine policies and procedures.
  • Managed telemedicine team and collaborated with healthcare providers.
  • Established and maintained relationships with telemedicine vendors.
  • Integrated telemedicine services with clinic's EHR system.
  • Ensured compliance with regulations, including HIPAA.
  • Stayed updated with telemedicine trends and innovations.
Jul 2016 - Jun 2018

Clinical Team Lead

Jacksonville, North Carolina, US

  • In addition to responsibilities as Assistant to Psychiatrist:
  • Supervised, trained, and supported office staff during the launch of a new office location.
  • Monitored and optimized office operations for efficient functioning.
  • Ensured high-quality patient care, satisfaction, and timely appointments.
  • Collaborated with healthcare providers to improve outcomes and care coordination.
  • Identified growth opportunities, developed strategic plans, and maintained compliance with applicable laws and regulations.
Apr 2014 - Jul 2016

Assistant To Psychiatist

Jacksonville, North Carolina, US

  • Provided comprehensive administrative and clinical support to the psychiatrist, including scheduling, record maintenance, and patient communication.
  • Assisted with patient care, assessments, and medication management under the psychiatrist's guidance.
  • Ensured strict patient confidentiality and accurate documentation.
  • Collaborated with healthcare providers to deliver comprehensive care.
  • Performed additional administrative and clinical duties as required.
Feb 2013 - Apr 2014
2 education records

Stephanie Hicks education

Bachelor Of Arts - Ba, Psychology

University Of North Carolina Wilmington

Associate Of Arts - Aa

Coastal Carolina Community College
FAQ

Frequently asked questions about Stephanie Hicks

Quick answers generated from the profile data available on this page.

What company does Stephanie Hicks work for?

Stephanie Hicks works for Affiliated Medical Group, PLLC.

What is Stephanie Hicks's role at Affiliated Medical Group, PLLC?

Stephanie Hicks is listed as Chief Operating Officer at Affiliated Medical Group, PLLC.

Where is Stephanie Hicks based?

Stephanie Hicks is based in Jacksonville, North Carolina, United States while working with Affiliated Medical Group, PLLC.

What companies has Stephanie Hicks worked for?

Stephanie Hicks has worked for Affiliated Medical Group, Pllc.

How can I contact Stephanie Hicks?

You can use AeroLeads to view verified contact signals for Stephanie Hicks at Affiliated Medical Group, PLLC, including work email, phone, and LinkedIn data when available.

What schools did Stephanie Hicks attend?

Stephanie Hicks holds Bachelor Of Arts - Ba, Psychology from University Of North Carolina Wilmington.

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