Stephanie Kroon Email & Phone Number

Netherlands

Amsterdam Area

Amsterdam, North Holland, Netherlands

London, United Kingdom

4C is Europe's largest independent Salesforce Platinum Partner with more than 200 customer consultants, 1000+ completed projects and offices in London, Paris, Brussels, Mechelen, Lille, Eindhoven, Dubai and Warsaw. For more than 20 years, 4C has been helping companies transform from product focused to customer obsessed, by bringing their customer experiences to life on the Salesforce.com platform. With expertise in every cloud and experience combining the leading cloud apps within the… Show more 4C is Europe's largest independent Salesforce Platinum Partner with more than 200 customer consultants, 1000+ completed projects and offices in London, Paris, Brussels, Mechelen, Lille, Eindhoven, Dubai and Warsaw. For more than 20 years, 4C has been helping companies transform from product focused to customer obsessed, by bringing their customer experiences to life on the Salesforce.com platform. With expertise in every cloud and experience combining the leading cloud apps within the Salesforce platform, 4C offers a wealth of experience in helping transform how companies do business using Salesforce, advanced analytics, and management consultancy. Show less

London, United Kingdom

Marketing – working to scale the various digital and above the line (‘ATL’) marketing channels efficiently. Setting up and optimising both organic and paid advertising campaigns (Adwords, Facebook). Product Management – helping the web team deliver a seamless customer web experience, ultimately aiming to increase conversion rates and grow revenue. PR – working with PR agencies to maximise the reach across organic and press channels. Copywriting - Ownership of the copy on the BENELUX… Show more Marketing – working to scale the various digital and above the line (‘ATL’) marketing channels efficiently. Setting up and optimising both organic and paid advertising campaigns (Adwords, Facebook). Product Management – helping the web team deliver a seamless customer web experience, ultimately aiming to increase conversion rates and grow revenue. PR – working with PR agencies to maximise the reach across organic and press channels. Copywriting - Ownership of the copy on the BENELUX website. Strategy – contributing to decision-making around product launches, product pricing, marketing spends, communications. Show less

Dublin

Providing high end support via differentiated service to the highest-spending customers & agencies (AdWords, Analytics, Shopping) of Benelux, one of Google's highest developed markets. Working in a Self Managed Team: developing & executing our own decision-making, strategic initiatives and work processes. Exceeding set KPI's. Additional roles within the team:- Target Lead (providing trainings, individual coaching, developed new reporting tool)- Culture Lead (setting up both formal… Show more Providing high end support via differentiated service to the highest-spending customers & agencies (AdWords, Analytics, Shopping) of Benelux, one of Google's highest developed markets. Working in a Self Managed Team: developing & executing our own decision-making, strategic initiatives and work processes. Exceeding set KPI's. Additional roles within the team:- Target Lead (providing trainings, individual coaching, developed new reporting tool)- Culture Lead (setting up both formal and informal team events, providing trainings and leading discussions)- Setting up cluster events for about 250 people of different markets (stakeholder management, organizational skills and working under time pressure) Show less

- Internal and external research about the online Flying Blue loyalty community ‘InTouch’ in order to improve the communication. Implementing gamification to improve the depth of the research.- Providing feedback about the different KLM department projects through impact stories to the 550 participants of the Flying Blue loyalty community ‘InTouch’ and replying to their comments.

Barcelona En Omgeving, Spanje

Developing and implementing a resource management tool to improve and structure the worldwide capacity management of the company. Communicating and informing different internal stakeholders in several countries throughout the process.

Master Of Science (Msc), Marketing, 69%

Activities and Societies: - Relevant modules: Marketing to Business and organizations (77%), Strategic Marketing (73%) and E-Marketing.

Master Of Science (Msc), Economic And Consumer Psychology

Activities and Societies: Relevant Modules: Applied Data Analysis (66%), The Psychology of Economic Behaviour (65%) - Founding member.

Bachelor Of Science (B.S.), International Management

Activities and Societies: Relevant Modules: Market Research (73%), Global Entrepreneurship (70%), Sales (72%), Cross Culture Negotiation.

Education record

Activities and Societies: Semester exchange. Relevant Modules: Change Management (65%), Organizational Behaviour (64%) Exchange