Training Coordinator
Toronto, Canada Area
Coordinated the internal professional development programs to maintain a strong working atmosphere within Canada’s largest banking system. Scheduled and held more than 200 classes per year, collaborating with vendors and business partners to distribute pre-work, communicate with participants, set up online support, and deliver post-session reports. Served as the Learning Management System (LMS) administrator for over 45,000 employees, administered LMS training for business partners who requested back-end access for attendance/roster management, and reported findings and activities to Learning and Development (L&D) Relationship Managers. Key Accomplishments:: Trained colleagues on submitting Learning Activity Set-up (LASU) Forms, and forwarded to LMS vendor for fulfilment.: Assisted Retail Business Banking L&D with specific LMS requests, and TotalSDI (Total Strengths Deployment Inventory): Increased class enrollment/commitment over 50% through communication to ensure participants would receive the invitation & would confirm before cancellation deadline.