Stephanie Lee Email & Phone Number

Salisbury, Maryland

Manage a 498-bed student apartment complex overseeing daily operations and ensuring the property is meeting the financial and leasing goals set forth. Manage leases, renewals, resident applications, background screenings, unit placement, inspections, and prepare final move-out financial statements.Manage and train a staff comprised of maintenance, marketing assistants, and leasing manager to ensure the property runs as efficiently as possible. Processed and managed all accounts payable for property as well as completing all monthly reports such as Gross Potential Rent (GPR), Variance report, etc. Achieved budgeting and Net Operating Income goals set for the property while also maintaining resident satisfaction. Worked with maintenance team to ensure all work orders were being completed promptly and efficiently while receiving 5 star SatisFacts reviews from residents. Oversaw a multi-million dollar renovation and helped lease property to 97% occupancy.

Salisbury, Maryland, United States

Syracuse, New York, United States

Worked alongside Community Manager to assist in the daily operations of a student housing complex.Assisted Community Manager with daily operations, scheduling of part-time employees, and processing all financial move-outs.Handled petty cash and ensured all monthly and quarterly financial reports were completed accurately. Delivered superior customer service to all tenants and prospects to ensure all resident complaints were handled accurately and promptly.

Syracuse, New York, United States

Managed all accounts for property and ensuring that all delinquency, leasing, and financial reports were completed thoroughly and accurately. Processed all rental payments and followed up with all delinquent tenants while coordinating collection and eviction procedures.Assisted leasing manager with screening potential tenants, giving tours, and auditing leasing reports.