Stephanie L. Email and Phone Number
Enthousiast trainer... Lifelong learner!Experienced professional with flair and a creative management approach. 10 years of expertise in training: creation and deployement of different approaches and training methods, using training and learning development tools, including games, virtual classroom, online supports, digital platform & mobile app. Implementing product & sales training programs, both for internal & external sales people. Monitoring training key performance indicators, evaluate, and report on the training programs effectiveness, success, and ROI periodically.In addition, over 12 years of expertise in leading marketing strategy and communications for software and manufactured products on national and international BtoB and BtoC markets. Possessing broad background in public relations, marketing events, campaign management and technical & conceptual content development. Excellent project leadership skills, management of partners and cross-functional teams with effectiveness and efficiency. Ability to bring new ideas and solve problems on time and within budget. Great curiosity, flexible, motivated and enthusiastic for new challenge. ***************************************************Specialties: Create training (with games) and sales materialsDevelopment of training programProject & event management Embrace new technical environment easilyCreative team leadershipInternational collaborationMultiple budgets forecast and managementNegotiate with business partnersConceptualize Marketing strategy and orchestrate events & communicationClassic and alternative communication developmentProduct positioning and launching IT / computer literacy Draft of functional specifications for WebCRM, communities, social networks and websites management
Desrues S.A.S. Parurier De L'Exception
View- Website:
- desrues-paris.com
- Employees:
- 129
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Chef De Projet FormationDesrues S.A.S. Parurier De L'Exception Apr 2022 - PresentPlailly, Hauts-De-France, FranceEnrich process and best practices supportsCapture know-how Structure access to contentFacilitate the transmission of know-howOrganize the skills development path -
Retail & Product Training ManagerSamsung Electronics Jan 2016 - May 2023Ville De Paris, Île-De-France, France- Design & administrate the e-learning program, platform & mobile App (SCORM, Articulate) (+5000 registered),- Develop training content & resources (modules, memo, games, ice breakers, etc.)- Implement 1-year Blended Learning program on sales technics & products training for POS animators,- Manage internal & partners training programs online & onsite (training shows, classroom, webinars, instore, etc ),- Supervise 15 trainers (intern & freelance), 430 days of training, over 7000… Show more - Design & administrate the e-learning program, platform & mobile App (SCORM, Articulate) (+5000 registered),- Develop training content & resources (modules, memo, games, ice breakers, etc.)- Implement 1-year Blended Learning program on sales technics & products training for POS animators,- Manage internal & partners training programs online & onsite (training shows, classroom, webinars, instore, etc ),- Supervise 15 trainers (intern & freelance), 430 days of training, over 7000 trainees, NPS +2 points/year. Show less -
Retail Training & In-Store Animation ManagerDe'Longhi Dec 2014 - May 2015Paris Area, France- Design of new training contents for small appliances (Cooking Chef, Coffee machine…).- Define strategy for planning and incentive to reduce turnover of animation forces in POS. -
Training Project ManagerSamsung Electronics Feb 2014 - Oct 2014Paris Area, France- Design and implementation of training resources for retail stores (offer, methodology and tools)- Supervision of 4 products trainers and reports delivery (300 days training, 6500 sales persons trained).- Coordinate sales technics & products training for POS demonstrators (80 for brown goods / 75 for white goods) -
Marketing & Communications ConsultantIndependant Jan 2012 - Jan 2014Paris Area, France‐ Web specifications, online communication & social networking,- Products’ photoshoots,‐ ROI and positioning, - Events, - CRM.
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Marketing & Communication ManagerMitsubishi Electric Europe Bv Sep 2006 - Dec 2011Paris Area, FranceVisual Information Systems BU (home cinema, projectors & monitors, Display Cubes & Giant screens, Photo printers and automate, Medical printers)- Design marketing plan and manage 4 budgets simultaneously- Define the communication strategy with media plan and alternative media communication- Team management (field marketing assistant & following 4 sales agents for photo business)- Negotiate contracts and manage outsourced agencies (PR, events, prints)- Work with development… Show more Visual Information Systems BU (home cinema, projectors & monitors, Display Cubes & Giant screens, Photo printers and automate, Medical printers)- Design marketing plan and manage 4 budgets simultaneously- Define the communication strategy with media plan and alternative media communication- Team management (field marketing assistant & following 4 sales agents for photo business)- Negotiate contracts and manage outsourced agencies (PR, events, prints)- Work with development team to change UI/graphics for photo application. Collaboration with R&D (Japan and Spain) to improve products and match customers’ expectations,- Oversee all aspects and logistics for an average of 15 events per year (European exhibition, road shows, open days, seminars, client do’s, and internal meetings)- Conceive distributors incentive programs and customers promotions to improve business with wholesalers.- Interview & collect of customers’ testimonial for business case studies.- Design and implement training contents, for sales team and distributors.- Write specifications for website, follow up the development and web mastering.- Develop content and graphics for all communication modes, means & formats (print, ad, web). Show less -
Marketing & Communication ManagerSolsoft Nov 2005 - Aug 2006Paris Area, FranceNetwork security administrator software (joint venture with Exaprotect in 2006, acquired by LogLogic in 2009 and Infoblox in 2011)- Design the marketing & communication plans and monitor the budget for 3 countries- Internal and External Communication, press agencies management (USA, Germany and France)- Execution of the operational marketing actions: BtoB telemarketing, email, monthly newsletter, free-trial download, etc. to promote products, improve online events attendance… Show more Network security administrator software (joint venture with Exaprotect in 2006, acquired by LogLogic in 2009 and Infoblox in 2011)- Design the marketing & communication plans and monitor the budget for 3 countries- Internal and External Communication, press agencies management (USA, Germany and France)- Execution of the operational marketing actions: BtoB telemarketing, email, monthly newsletter, free-trial download, etc. to promote products, improve online events attendance, i.e. to generate new leads (targeting IT manager & network administrator)- Management of the CRM tool: Upshot.- Design, realization and coordination of International professional events (France, Asia, USA).- Responsible for Web site traffic growth, back office maintenance & management, measurement through analysis including website traffic and product downloads. Show less
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Project CoordinatorPhytorestore Nov 2004 - Apr 2005Paris Area, FranceFiltering Gardens to provide an economical and concrete solution to the challenge of sustainable development. Using plants as the main agent to treat pollution.Phytorestoration for air, water and soil.- Enhance customer relationships, business development. - Team (4 engineers and landscape architect), projects & site building coordination.- Design and realization of planning & coordination tools.
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Marketing & Communication ManagerManreo Sep 2000 - Nov 2004ParisVideo Content Management software to index, encode and webcast TV contents (BtoB) (acquired by Netia, then Globecast)- Conceptualize & orchestrate on/off line Media strategy, and forecast budget. - Design and logistic management of exhibitions, conferences & seminars- Direct marketing actions. (e-mailings, monthly newsletters, and telemarketing).- Monitor press relation agencies.
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Customer Service ManagerUgc Apr 2000 - Sep 2000Neuilly-Sur-Seine- Setup and management of the new call center (6 people). Handle queries and clients complaints,- Monitor partner’s billing activities and customer registration for UGC Illimité. -
It Project CoordinatorUgc Jul 1998 - Apr 2000Neuilly-Sur-Seine- UGC Illimité: IT project management, html content for subscription card.- UGC Prompto: mock-up of self-service ticketing delivery machine, logistics of rollout in cinema theatres, Internet and Intranet booking pages design for operators and clients. - Other projects: Planning, logistic & requirements for ticketing system automation, UGC cinema theatre network’s implementation, undertake consistent liaison and negotiation with suppliers. IC project of new UGC Ciné Cité Bercy theatre… Show more - UGC Illimité: IT project management, html content for subscription card.- UGC Prompto: mock-up of self-service ticketing delivery machine, logistics of rollout in cinema theatres, Internet and Intranet booking pages design for operators and clients. - Other projects: Planning, logistic & requirements for ticketing system automation, UGC cinema theatre network’s implementation, undertake consistent liaison and negotiation with suppliers. IC project of new UGC Ciné Cité Bercy theatre (FRF 2,2K budget) Show less
Stephanie L. Education Details
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European Business -
Educational/Instructional Technology
Frequently Asked Questions about Stephanie L.
What company does Stephanie L. work for?
Stephanie L. works for Desrues S.a.s. Parurier De L'exception
What is Stephanie L.'s role at the current company?
Stephanie L.'s current role is Chef de projet formation - savoir-faire - DESRUES S.A.S. - Manufacture de Mode - CHANEL.
What schools did Stephanie L. attend?
Stephanie L. attended Coventry University, Iae Caen, Conservatoire National Des Arts Et Métiers.
Who are Stephanie L.'s colleagues?
Stephanie L.'s colleagues are David Maron, Faustine Maerten, Frédéric Fromentin, Mathieu Machy, Cécile Cadet, Sandra Lourenco, Kevin Kerdraon.
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