Act as Chief-of-Staff to practice co-chairs; leading, managing, organizing and streamlining administrative workstreamsDrive prioritization and implementation of the group’s strategic plan, including setting and monitoring KPIs.Participate in prep, review, analysis and strategizing of productivity and financial metrics in collaboration with Finance and Client Value teamsLead contact and project manager on real estate practice projects from conception to follow-throughPlan with lead attorneys, attend and run/present as needed for group meetings, tracking all action items and following upMonitor relevant practice and industry trends that intersect with our lawyers’ areas of specialty, including thought leadership; Summarize, present, and follow up on the viability of these opportunitiesFacilitate practice subgroup/working group meetings and share information with stakeholders to ensure productive collaboration among groupsMaintain system for tracking depth of expertise within assigned practices; collaborate with Chief Business Development Officer and Legal Talent to address gaps; support the work assignment process as needed.Collaborate with Chief Business Development Officer and Client Value Team to identify optimal pricing and staffing models to support strategic growth initiatives and financial goalsProvide orientation support to associate and lateral hires to the practice group; serve on integration committees as assignedInform business development and marketing initiatives for practice group are aligned with firm and practice strategy. Collaborate with business development and marketing colleagues as appropriate on specific activities, including pitches and RFPsAssist in coordination of specific events and other related client initiative

-Provide concierge-level travel services to clients from quote to trip completion for destinations worldwide. -CLIA Certified agent-Average $9,000 in monthly sales revenue

I was responsible for daily execution of business operations of the Corporate practice. I liaised with firm legal and administrative groups to support Corporate's goals in marketing and client development, financial performance, talent management, partner support, and firm-wide initiatives.

Provide end-to-end business support to executives and their teams within the Bank of America CMO group.

Managed national support for the Merrill Edge presence in Financial Centers and Home Offices. I was responsible for driving effective management routines, acting as point person for coordination of team’s strategic priorities and owning end-to-end responsibility for multiple concurrent projects.

Managed Client Budgets-Solicit contributions from attorneys at all levels and calculate annual and alternative fee arrangement budgets. -Conduct monthly, quarterly, and annual analysis to ensure the accuracy of budgets and revise as needed. -Analyze performance metrics for partners and select C-suite members, including summary, analysis, strategy recommendations for optimum performance and forecast for remaining fiscal year.-Responsible for approximately 30 annual budgets ranging from $250,000 to over $10m and approximately 25 quarterly budgets.Managed Alternative Fee Arrangements: -Monitor financial performance of matters on Alternative Fee Arrangements for litigation matters as well strategize what other matters can be converted to an Alternative Fee Arrangement.-Analyze dataset and report results to associates, partners, department directors, and select C-suite members on a weekly, monthly, quarterly and annual basis. Client Audit Letters:-Manage audit letter process internally including soliciting contributions from attorneys, Accounts Receivable, Human Resources, Information Security, and business development teams.-Act as liaison between Goodwin, the client, and the accounting firm conducting the audit to ensure timely submission and accurate information updates to all parties. -Manage other processes for many other reporting requirements including diversity statistics, vendor management, security compliance, and quality control.Relationship Management:-Interface with major Consumer Financial Services clients on a regular basis to maintain strong client/law firm relationships. -Relationship management executions include organizing dual community service projects with causes important to clients, identifying key charity events to sponsor and attend as a firm, monthly check in calls with clients for which I am responsible.-Stay up to date on client news and developments in real time-Track select business development initiatives

As a member of the Event Operations Staff, I was responsible for daily operations on the State Street Pavilion and Dell EMC levels of Fenway Park. This required incredible detail orientation, poise, professionalism, and performance under pressure. In addition to my Event Operations work, I consulted with President-emeritus Larry Lucchino and other high ranking Front Office members on strategic projects during 2011, 2012 and 2015 seasons. See attached examples of my work.