Stephanie Tam Email & Phone Number

• Designed original graphics for use in social media platforms such as Twitter and Instagram
• Collaborated with the Graphic Design team to ensure brand consistency
• Designed over 20 still and moving graphics, utilizing different styles and following trends on social media

Cincinnati, OH

• Monitored and completed support tickets by communicating with employees on a daily basis
• Maintained printer services by keeping track of printer servers and reaching out to necessary contacts
• Installed necessary drivers, accessories, and software for different departments
• Performed troubleshooting on issues that end users may experience
• Tracked inventory of current and recycled products within the IT department

Cincinnati, Ohio

• Supplied all necessary technical support and ensured the quality of programming to faciliate documentation of departmental activities
• Programmed, validated, and maintained Medidata Rave EDC (Electronic Data Capture) and ClinTrak Imaging clinical trial databases according to sponsor standards

Madeira, Ohio

• Assisted customers by scheduling appointments via telephone and in person.
• Engaged with customers in a friendly manner while preparing appointments with staff.
• Communicated any issues between the customers and staff efficiently.

St. Bernard

• Developed communication and punctuality skills through interaction with customers.
• Memorized orders and skillfully navigated a fast paced environment.
• Improved time management skills and multitasking between school work and employment.

Cincinnati, Ohio

• Examined fruit fly behavior by taking pictures in a controlled setting and recording data.
• Compared data on a spreadsheet to indicate any trends in fruit fly behavior.
• Flipped fruit flies stock to prepare them for experiments and cleaned equipment used for experimentation.

Cincinnati, Ohio

• Assisted with contacting parents of children diagnosed with Alagille Syndrome to conduct research on detecting Alagille Syndrome by using a computer program.

Handled customer orders via telephone. Assisted customers with any issues, and worked efficiently to ensure customer satisfaction.

Bachelor Of Science - Bs, Computer Science, Junior

Activities and Societies: Darwin T. Turner Scholar, Cincinnatus Scholar, Vietnamese Student Association (VSA), Delta Phi Lambda Sorority.

Education record

Activities and Societies: Student Council Member, Key Club Officer, National Honor Society Member, Model UN Participant, Homeroom.