Stephanie Tam Email & Phone Number

• Designed original graphics for use in social media platforms such as Twitter and Instagram• Collaborated with the Graphic Design team to ensure brand consistency• Designed over 20 still and moving graphics, utilizing different styles and following trends on social media

Cincinnati, Oh

• Monitored and completed support tickets by communicating with employees on a daily basis• Maintained printer services by keeping track of printer servers and reaching out to necessary contacts• Installed necessary drivers, accessories, and software for different departments• Performed troubleshooting on issues that end users may experience• Tracked inventory of current and recycled products within the IT department

Cincinnati, Ohio

• Supplied all necessary technical support and ensured the quality of programming to faciliate documentation of departmental activities• Programmed, validated, and maintained Medidata Rave EDC (Electronic Data Capture) and ClinTrak Imaging clinical trial databases according to sponsor standards

Madeira, Ohio

• Assisted customers by scheduling appointments via telephone and in person. • Engaged with customers in a friendly manner while preparing appointments with staff. • Communicated any issues between the customers and staff efficiently.

St. Bernard

• Developed communication and punctuality skills through interaction with customers. • Memorized orders and skillfully navigated a fast paced environment. • Improved time management skills and multitasking between school work and employment.

Cincinnati, Ohio

• Examined fruit fly behavior by taking pictures in a controlled setting and recording data. • Compared data on a spreadsheet to indicate any trends in fruit fly behavior. • Flipped fruit flies stock to prepare them for experiments and cleaned equipment used for experimentation.

Cincinnati, Ohio

• Assisted with contacting parents of children diagnosed with Alagille Syndrome to conduct research on detecting Alagille Syndrome by using a computer program.

Handled customer orders via telephone. Assisted customers with any issues, and worked efficiently to ensure customer satisfaction.

Bachelor Of Science - Bs, Computer Science, Junior

Activities and Societies: Darwin T. Turner Scholar, Cincinnatus Scholar, Vietnamese Student Association (VSA), Delta Phi Lambda Sorority.

Education record

Activities and Societies: Student Council Member, Key Club Officer, National Honor Society Member, Model UN Participant, Homeroom.