Stephanie Thornton Email and Phone Number
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Former scientist turned people researcher. Equal parts analytical and empathetic. Explorer in search of the why behind sticky business questions, turning data into compelling stories to drive action. Builder and leader developing strong research teams. Broad experience across CPG, grocery, and fashion retail space.
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Sr. Director, Head Of Consumer InsightsDesigner Brands Apr 2023 - PresentColumbus, Ohio, Us -
Senior Director/ Head Of Consumer InsightsGap Inc. Nov 2019 - Apr 2023San Francisco, California, Us2019- presentHead of Consumer Insights for Gap Inc. • Lead large team of insights professionals, including people leaders.• Coach and support diverse team serving our brands, central functions, and new ventures/ growth areas of the business.• Drive customer curiosity and infuse a customer-first approach to business decisions across the enterprise. -
Director Consumer InsightsGap Inc. Jun 2017 - Oct 2019San Francisco, California, Us2018- 2019Lead small team of consumer insights professionals to identify, prioritize, and support research needs across Athleta and Banana Republic- including store and online shopping experience, product, marketing, and innovation. Led insights research and socialization across the company of segmentation program. 2017-2018Led consumer insights work for Gap Inc's product Innovation Center, which seeks to fully understand and solve customer performance and environmental challenges. Provide robust insights to cross-functional Aro team to identify and define the responsible innovation strategy, and seamlessly feed commercially viable product to all five of Gap Inc.’s brand portfolio: Gap, Banana Republic, Old Navy, Athleta, and Intermix. -
Consumer Insights Senior Manager/ ManagerGap Inc. Jan 2015 - May 2017San Francisco, California, UsConsumer Insights lead for the Athleta brand. Partner with brand stakeholders across product, marketing, digital and store operations to understand where consumer insights can benefit the business and deliver actionable insights to the team. Manage all insights projects for the brand- from shop-alongs and in-home research to our online and store customer satisfaction tracking. Own CI research budget for the brand. -
Senior Manager/ Manager, Consumer & Shopper InsightsSafeway Jun 2013 - Dec 2014Us-Initiated & led research primary on localization, multicultural shopper groups, and category deep dives across the business.-Supported merchant and shopper marketing teams for pricing initiatives, meal planning research, and initiatives across perishables and non-perishables departments.-Owned $1+ million yearly budget to plan, bid, and execute research against business needs.-Managed vendor relationships and bidding process for projects ranging from $15K-$150K+.-Utilized syndicated data sources (Forrester, Mintel, Nielsen, Hartman Group, Kantar etc.) to answer business questions & add external perspective to custom research reports.-Routinely presented research to VPs and Division Presidents to inform and influence business decisions -
Principal Researcher, Consumer Insights And Product Innovation, The Art Of Shaving BrandProcter & Gamble Oct 2012 - Jun 2013Cincinnati, Ohio, UsConsumer Insights and Product Development lead for The Art of Shaving brand. -Created The Art of Shaving (TAOS) consumer profile through quantitative online surveys + qualitative in home ethnographies, bringing to life the aspirations and desired product experience of the target consumer to guide and inspire product designs and marketing plans.-Consumer qualified first Gillette developed razor and brush set (post acquisition) for sale in TAOS stores.-Company trainer for Qualitative Research and Analysis course (since Oct ’11)- received average feedback rating of “excellent” from 30+ participants. -
Principal Researcher, Brand Franchise Organization, GilletteProcter & Gamble May 2011 - Sep 2012Cincinnati, Ohio, Us-Single-handedly led cross functional team through process of identifying the product experience and benefit areas for new to the world product to set the foundation for commercial and technical paths forward.-Independently led Gillette Male Body Grooming research. Created a comprehensive consumer profile via online interactive testing, product usage diaries, and interactive interviews. Resulted in marketing plan for “Gillette Styler” product for body usage.-Created new methodologies for research which uncovered product characteristics desired by the body grooming consumer. Presented insights to influence the commercial and technical plans for the business, resulting in both commercialization work and future product launch pipelines. Work was all completed on a $20,000 budget and a team of one person. -
Principal Researcher, Product Development, Luvs BrandProcter & Gamble Dec 2010 - Apr 2011Cincinnati, Ohio, Us-Led consumer understanding work and product specifications for Luvs Extra Protection product.-Created standardized quantitative consumer test forms to use for product testing across diapers initiatives and regions. -Recognized as a master for quantitative consumer test analysis. Designed and evaluated approximately 15 individual consumer tests (100+ consumers/ test) in a 3 months period to troubleshoot potential complaint areas for project. -
Senior Researcher, Product Development, Pampers BrandProcter & Gamble Jan 2007 - Nov 2010Cincinnati, Ohio, Us-Led consumer work to identify user needs and created product specifications for new Size 7 Pampers product. (Delivered to market in record 9 months from start to finish.)-Translated consumer needs around diaper fastening into technical specifications to enable productinnovations.-Created consumer comment predictions and tracked comments for new product launches,recommended actions based on comment trends.-Traveled extensively both domestically and abroad for consumer research and to support newproduct launches at manufacturing plants. -
Researcher, Product Development, Pampers BrandProcter & Gamble May 2004 - Dec 2006Cincinnati, Ohio, UsDeveloped new technical consumer test method for diaper design evaluation. Designed consumer testing to screen and qualify newborn diaper designs.9 month international assignment in Germany . -
The Glass House Reality Tv ContestantAbc Television Jun 2012 - Aug 2012Burbank, California, UsParticipated in a reality television competition.-Adapted quickly to new prompts and situations that were presented daily. -Strategic planning for weekly challenges and long term competition.-Leadership of teams in weekly challenges, both formally and informally.-Cost/ benefit analysis led to $37,600 prize in week 8 of competition. -
6Th Grade TeacherOrange County Public Schools Aug 2002 - May 2004Orlando, Florida, UsScience, math, and gifted program teacher at Carver Middle School.Founded and coached math team and founded and sponsored the National Junior Honors Society. -
ChemistSigma Aldrich Jun 2001 - Jun 2002St. Louis, Mo, UsResearched synthetic routes to create novel compounds. Custom synthesis of isotopically labeled organic compounds. Purification/ isolation/ classification of finished products.
Stephanie Thornton Skills
Stephanie Thornton Education Details
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Wright State UniversityChemistry -
Xavier UniversityMba
Frequently Asked Questions about Stephanie Thornton
What company does Stephanie Thornton work for?
Stephanie Thornton works for Designer Brands
What is Stephanie Thornton's role at the current company?
Stephanie Thornton's current role is Head of Consumer Insights for Designer Brands, Inc..
What is Stephanie Thornton's email address?
Stephanie Thornton's email address is st****@****gap.com
What is Stephanie Thornton's direct phone number?
Stephanie Thornton's direct phone number is +151323*****
What schools did Stephanie Thornton attend?
Stephanie Thornton attended Wright State University, Xavier University.
What skills is Stephanie Thornton known for?
Stephanie Thornton has skills like Customer Insight, Product Innovation, Cross Functional Team Leadership, Marketing Research, Product Development, Consumer Products, Consumer Behaviour, Qualitative Research, Leadership, Research, R&d, Consumer Insight.
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