Stephanie Whiting Email and Phone Number
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Supply Chain Leader with extensive experience and excellent results in customer service, logistics and project management. Skilled in identifying supply chain cost savings through data analysis and business knowledge, and leveraging supply chain improvements for incremental volume with customers.Specialties: Customer service excellence (on-time delivery, case fill rate, missed cases), finished product logistics costs and savings, joint value creation.
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Director, Client Services84.51˚ Aug 2016 - PresentCincinnati, OhPartner with CPG accounts to improve business performance in sales, out of stocks, distribution, supply chain, promotional events; Manage end-to-end relationship with clients, including sales and contract renewals, training, sharing of best practices, issue resolution. -
Director, Client ServicesMarket6 May 2011 - Jul 2016Deploy high-profile supply chain improvement, retail execution, and category management insights by working with customer account teams to realize significant performance improvements. -
CeoS. L. Whiting, Llc Oct 2010 - May 2011Consulting/Contracting, specializing in Supply Chain-related customer service, logistics and project management.
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Project ManagerThe J.M. Smucker Company Mar 2009 - Apr 2010Led transition of Coffee specifications and standards from Procter & Gamble to J. M. Smucker; managed staffing resources, built project plan to meet business needs and timing, provided executive updates, communicated progress with end users, helped develop and execute training. -
Customer Service & Distribution Manager, Folgers Coffee,The J.M. Smucker Company Nov 2008 - Mar 2009Supported smooth transition of Order to Cash functions from P&G to Smucker while maintaining customer service results; coordinated movements of Coffee inventory from P&G facilities to Smucker facilities and arranged for aged product to be destroyed.
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Customer Service Manager, CoffeeProcter & Gamble Nov 2007 - Nov 2008Owned customer service results, initiative logistics support, logistics costs, distribution management, damage/returns and non-performing inventory processes, and personnel development for two direct reports. -
Distribution Manager, Fabric CareProcter & Gamble Jun 2004 - Nov 2007Responsible for identifying and delivering supply chain cost savings; led joint value creation opportunities with customers by leveraging strong relationships and customer understanding to generate incremental net outside sales.
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Global Data ManagerProcter & Gamble Nov 2002 - Jun 2004Managed global reference data in P&G SAP-based systems in collaboration with multiple business functions, globally. Primary point of contact for Supply Planning and Demand Planning SAP roll-outs.
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Target Team ManagerProcter & Gamble Feb 1998 - Mar 2002Owned order management and accounts receivable deliverables for the Target customer; managed a team of 10 direct reports to deliver customer service goals for Target and the sales team.
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Team Manager - Consumer RelationsProcter & Gamble Jan 1996 - Feb 1998Provided direction for the Health & Beauty Care teams by monitoring work flow, setting priorities and maintaining expected standard of quality. Developed professional growth of team personnel through assignment of stretching goals and ongoing performance feedback and coaching. Built organizational capacity through projects and process improvements.
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Senior Advisor - Customer ServiceProcter & Gamble Jun 1993 - Jan 1996Coached customer service representatives on call handling; handled escaled calls; worked with Brand and Product Development to obtain current product information and share trends in consumer comments.
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Customer Service RepresentativeProcter & Gamble Jul 1991 - Jun 1993Part time position while completing masters degree. Answered 800-line calls for paper products.
Stephanie Whiting Skills
Stephanie Whiting Education Details
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Psychology -
Agency And Community Counseling
Frequently Asked Questions about Stephanie Whiting
What company does Stephanie Whiting work for?
Stephanie Whiting works for 84.51˚
What is Stephanie Whiting's role at the current company?
Stephanie Whiting's current role is Director, Commercial Insights at 84.51°.
What is Stephanie Whiting's email address?
Stephanie Whiting's email address is stephaniewhiting@me.com
What is Stephanie Whiting's direct phone number?
Stephanie Whiting's direct phone number is +184794*****
What schools did Stephanie Whiting attend?
Stephanie Whiting attended Vanderbilt University, Xavier University.
What skills is Stephanie Whiting known for?
Stephanie Whiting has skills like Supply Chain, Logistics, Project Management, Customer Service, Consumer Products, Cross Functional Team Leadership, Continuous Improvement, Customer Insight, Process Improvement, Sap, Inventory Management, Warehousing.
Who are Stephanie Whiting's colleagues?
Stephanie Whiting's colleagues are Andrew Fishman, Richard Shadrach, Rebecca Ramstetter, Victoria Devine, Allison Young, Alexander Altevers, Matthew Shannon.
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