• Execute a complete overhaul of company's digital landscape to engender cohesiveness and user adoption.• Perform extensive cost and gap analysis for all operations and technology.• Decide on the best tools required to streamline operations across all lines of business.• Engineer a complete CRM migration from Salesforce to ZohoONE.• Significantly alter our Product Development landscape with "no code/low code" Apps for all program platforms.• Spearhead the search for, and identified and partnered with Mighty Networks to create our branded app. • Orchestrate, plan and manage internal operations of the business and technology departments.• Design and develop SharePoint Document Libraries and Team Sites for across the company.• Serve as administrator, engineer and architect for all cloud platforms (M365, ZohoONE, Zoho Creator, MobileCause, Quickbooks Online, Asana)• Train end users on the value and usage of the Microsoft 365 and Zoho product suites.• Establish and enforce onboarding/offboarding protocols for all users.• Maintain compliance and cyber security policies firm wide.• Supervise Finance, HR and Technology teams, prepare and adhere to annual budgets.• Mentor and sustain highly technical, responsive and "citizen developer" staff by promoting learning opportunities, process improvement measures, and procedural enhancements.• Sanitize CRM data and re-engineer accounting, technology, operational workflows to support the digital transformation effort.• Institutionalize data and procedures to ensure historical completeness and smooth transfer of knowledge.

Information Technology Consultancy business serving organizations both large and small. Expert at creating custom operational solutions leveraging great software within the Microsoft and Zoho tech stacks. • Serve as Information Systems and Technology Consultant.• Migrations to Microsoft Office 365 for Home and Professional users.• Build out eCommerce websites using OpenCart and PimCore.• Established and lead a Windows 10 EAP (Early Adopter Program) focusing on upgrades and Change Management.• Windows server and VMWare ESXi installations and configurations.• Computer configurations and imaging.• Project Manager on Compliant eWaste effort to rid client office of all decommissioned equipment (over 100 computers, servers, printers, etc.).• Computer and networking configurations for restaurant business.• Vet, identify, and implement VSA/PSA solutions adding to the IT arsenal tools which facilitate a proactive IT presence within the organization (LabTech, Kaseya).• CIO/CTO Advisory Services for non-profit (pro bono).• Give free advice often and have access to a great network of technologists.

• Serve as Senior Data Engineer across multiple teams for successfully delivery of key project initiatives: o Full migration of on-premise and disparate cloud services to Microsoft 365 and Teams. o Became SME on DryvIQ (formerly SkySync) platform: configuration, management, scripting and reporting of DryvIQ Platform to complete the migration of 10,000+ personal home drives from on-prem data centers to OneDrive for Business. o Ran point with users to remove all migrated home drive data from the Data Centers following their home drive migrations. o Data analytics skills used extensively to track metrics on W10 and Laptop upgrades for all New York Life employees. • Serve as Senior Microsoft 365 Architect and Engineer.o Level 3 Support Engineer for all things Microsoft 365 (ODFB, SPO, User Admin, etc.).o Architected and engineered SharePoint and Team sites and migrated data from DropBox and Network File Shares to newly created sites.o Managed users, security policies and groups in Microsoft 365.• Ensure alignment with internal and external IT groups, leadership and business vision. • Served as business analyst to determine next steps and workflows for future migrations (from Box and other services). • Re-engineer (with extensive business involvement) processes to maximize efficiencies during migrations.

• Streamline IS standards, tools and policies for secure and operative services through workflow evaluation.• Reduce ongoing monthly costs by $10,000 by capitalizing on process improvement opportunities: o Move to Avaya Cloud IPOCC from on-premise PBX system. o Account consolidation of all telecom accounts and services across all NY offices. o Google to Office 365 decision as Microsoft Office Tools widely used throughout the firm.• Overhaul collaboration across multiple teams to successfully deliver key project initiatives: o Full migration of cloud services from Google to Office 365. o Delivery of Sales Force CRM solution with data integration between internal and external systems. o Deployment of 300 new computers throughout the tristate area. o Buildout/open/move four (4) new offices within very aggressive project timelines. o Create Service Desk Process and Ticketing System with Reporting capabilities and patch automation.• Strategize, direct, manage and plan all IT operations and personnel to produce a sound, agile digital vision.• Manage vendors, consultants, contracts, SOWs, including negotiations, evaluations, invoicing and approvals.• Set clear expectations with implementation partners and business stakeholders.• Ensure alignment with internal and external IT groups, leadership and business vision.

• Establish Road Map for implementation and customer adoption of Office 365.• Serve as SME for entire Office 365 Suite including SharePoint Online, Planner, Sway, OneDrive, Yammer, etc.• Perform workflow and gap analysis to identify cost-saving opportunities by migrating redundant services like Box, Drop Box, Wire Drive to OneDrive for Business.• Re-engineer (with extensive business involvement) processes to maximize efficiencies.• Re-tool customers with existing applications that can be effectively leveraged.• Lead and manage applications and support for major IT platforms (O365, ServiceNow, WorkFront)• Manage vendors, consultants, contracts, SOWs, including invoicing and approvals.• Perform negotiations with 3rd party vendors pricing and evaluation.• Define and monitor key application and service delivery metrics.• Set clear expectations with vendors and stakeholders.• Ensure alignment with internal and external IT groups, leadership and business vision.

Reporting to the Owner, I served as the head of information technology at a leading foreclosure law firm. I maintained a focus on service delivery, case management systems, report delivery, infrastructure upgrades and service desk. I provided architectural design and support of Windows, Linux/UNIX Servers, Database Administration (DBA's)/SQL Reporting Services, QA and Release Management. I controlled costs via budgeting, ROI, strategy with operational and financial firm objectives as my compass. I identified and managed holistic efforts in computing utilization, implementing applicable tools across the firm environment.

Served as the CIO. Related Experience as above in every IT role that I have had for the last decade. Reported directly to the President.

Initiated, managed and lead all technology recommendations and migrations for all new hardware/software initiatives and solutions from the business requirement inception through the research and viability phase to deployment. Collaborated significantly with all business units and executive teams to develop IT strategies required to improve operational efficiencies throughout the organization.

Built and configured all computers, servers, and databases (SQL and Access). Served as technical guru at the Service Desk supporting all software and hardware throughout the enterprise. Made technology recommendations to senior executives based on user and business requirements.