Stephanie Arellano Email & Phone Number

- Warmly welcome multiple guests per shift into the store, offering friendly, knowledgeable, and inclusive service, addressing all of their needs and answering questions about products and services- Inform customers about the current promotions, sales, coupons, and events at the store- Work with my team to maintain smooth operations and exceptional standards of customer service during high-volume rushes

- Managed the vendor sourcing and evaluation process, effectively onboarding 2 vendors after thorough communication and utilizing a decision matrix to ensure optimal selection- Directed ROl's Health and Safety website redesign project, providing clear directives to the web designer, revitalizing the user experience to be seamless and clearly communicate its mission, products, and expertise- Oversaw a vendor's research efforts on original equipment manufacturer (OEM) and distributors, a critical initiative that facilitated the identification of medical supplies for the federal government

- Work in Salesforce to input multiple records of student information- Create social media graphics to be used to advertise information that is beneficial to students pursuing higher education- Assisted in creating a Marketing Plan and Content Calendar to showcase information about a 21st Century Scholars Program

- Revised multiple job descriptions to ensure that all information was updated and ready to be used- Collaborated with Health and Safety to take inventory of PPE equipment and made sure everything was sanitized- Organized several confidential files to make sure they are in chronological order- Took part in the Blind Hiring process by blinding multiple resumes