WHO I AM: A highly motivated and innovative technology leader using technology to create business and customer value. I love to problem solve, with a reputation for achieving strategic outcomes. I lead high performing global teams with a great culture, using an authentic, secure-based leadership style. WHAT I DO: I create the right environments and operating models to empower teams, enabling transparent, value based prioritisation, achieving outstanding results. I communicate a strong vision, translated into achievable, pragmatic execution, and take people on the journey ensuring high engagement and execution. CO-WORKERS SAY: I care about my organisation and my teams. I'm collaborative, I deliver results and get things done. I listen first and seek to understand, clearing the way while growing and empowering my teams. I love learning. I know the detail while staying high level. WHAT I'VE BEEN LEADING:Technology Transformation Program Management Cloud GovernancePeople XServiceNow, SAP, Splunk, New RelicDigital Banking Apps, Core banking systemsObservability / Enterprise Monitoring / AI OpsReporting + InsightsResilience / DRITIL Functions Product OwnershipCyber Vulnerability Remediation Evergreen and Lifecycle MgmtOffshore upliftExec Sponsor WiTHOW I DO THIS: Strategic and well versed in translating business strategies into multi-year roadmaps and solutions and portfolio plans to deliver valueStrong commercial acumen.Extensive track record of successful organisational and operating model transformations.Successful delivery of large technology portfolios. Strong engagement and partnering with business divisions and vendors.“One team” approach with x-functional teams, aligning priorities and balancing value while ensuring well managed.Leveraging vendors for “art of the possible” to inform evolving strategies incl GenAI, Automation and ML.Joined IAG in 2018 with a mandate to bring more rigor and discipline into the operating environment. Within 3 years we achieved a 95% less P1 and 67% less P2 incidents, while doubling our delivery profile. Achieved 12 months without a P1 incident.Product Ownership has been key to this success. Initiated and drove Product Ownership transformation of 400 Tech Owners and 1500 tech. I am fortunate to have ~ 120 enthusiastic team members, and 6 high performing managers reporting to me. Culture scores indicate that they are engaged and thriving.As executive sponsor of Women in Tech, I have been able to influence the culture more broadly across IAG.
Listed skills include Business Analysis, Business Requirements, Solution Architecture, Stakeholder Management, and 46 others.
