End-to-end owner of 2-Day Click to Promise (CTP) metrics reporting, strategy, and execution for Ecommerce. For Peak 2021 proposed and implemented Walmart’s first air middle mile network, which shipped 1.1MM packages and increased Peak CTP by 52% YoY.

Single-threaded leader of SFC Program, comprised of seven seasonal sites, operating September through December, and two year-round sites, providing 7.6MM ft3 of reserve case and pallet storage, and an NPV of $87.4MM. • Launched seven seasonal SFCs in 2019, delivering 4.4MM ft3 (+93% YoY) and managed startup budget of $12MM. • Managed overlapping timelines of eleven primary stakeholders; facilitate communication, prevent delays, and escalate when necessary to ensure results are delivered. • Worked closely with and manage relationships with customers and external vendors; strategized future outlook for network and collaboration to drive innovation and process improvement. • Responsible for managing site-level operation metrics, call-outs, and action items, reported out daily to SVP level.

Managed end-to-end lifecycle of Amazon’s 3PL mattress fulfillment.• Managed six external operations teams; aligned on Amazon standards and created bridges to ensure all standards were met. • Drove improvements in DEA across network from 74.9% to 99.8%. • Identified operational shortcomings in vendor processes that cost Amazon over $318K and facilitated recovery of losses. • Created product-line demand and Peak deal ASIN projections utilized by 3PL, Demand Planning, and S&OP teams.

Member of strategy team responsible for managing end-to-end supply chain, including forecasting and planning, for the Special Handling Network within Amazon. • Responsible for tracking weekly inventory of over 2.0MM units in 3 Special Handling FCs and 6 Heavy Bulky 3PLs (and 1.6MM Heavy Bulky units across Amazon network) to ensure forecasts and labor plans are met.• Worked closely with stakeholder and customer teams such as Operations, S&OP and Capacity Planning to interpret and satisfy individual business needs. • Built a forecast model to project IB flows that, in 2017, yielded median 94% accuracy, a 7.3% increase from 2016.• Used SQL and ETL processes to create and manage automated reports containing key performance metrics of network FCs to be reported to company stakeholders.

Management Science & IntegrationPart of shared services analytics team that provides analytical support, technological integration, and advanced reporting for major business units within the company.•Develop and maintain ABC Long Form Video forecasting process that drives ad sales for ABC digital programming• Responsible for managing timelines, leading discussions with clients, executing deliverables, identifying trends, and reporting results along various stages of the forecasting process• Combine data from multiple data sources to create and communicate statistical insights to non-technical teams through reporting and visualization• Interpret needs of clients and other stakeholders to develop methods tailored to the direction of the business and the media industry as a whole• Develop new reporting and analysis methods based on enhanced statistical techniques and evolving business needs

Developer and Data Management Research Team (Microsoft CMR)Interpreted market research data on global developer population to formulate reports, create insights based on research findings and produce substantiated, actionable recommendations to stakeholders. • Used statistical packages such as SPSS and R (among other proprietary software) to extract, aggregate and synthesize data from multiple sources in order to improve business outcome efficacy• Leveraged Azure Machine Learning to investigate noisy, large (100,000+ data points) data sets and Power BI to create visually engaging reports and slide decks that identify meaningful patterns• Communicated and managed relationships with stakeholders and external vendors to manage workflows and execute deliverables• Utilized social listening tools to define entities and mine data from sources used by developer population. Data was then analyzed to create meaningful insights, pinpoint trends, quantify impact, and identify issues with company products• Authored 4 reports to distribute to Microsoft Corporation containing data analyses and visualizations, predictions, and recommendations to stakeholders

HTC Creative Labs Part of small team within Chief Product Office responsible for long-term product strategy and new innovations.• Conducted research of technology industry trends in order to determine most relevant and optimal long-term strategic product priorities for HTC • Researched and identified new innovations and companies as potential partners and/or investment/acquisition targets, analyzing their strategic value to HTC, and supporting the project life cycle• Worked with sales and user data to create predictive models/visualizations in R for internal use and contract negotiations• Improved true positive data matching for HTC TV app by over 150%, and decreased false negative rate by 65%• Named “Employee of the Quarter” for Q3 2014

“Using Twitter for Demographic and Social Science Research”Used social media data in unprecedented and innovative ways to collect demographic data to answer social questions that are difficult to answer using traditional survey research.• Created and managed test plans for data analysis of big data sets containing over 10,000 data points• Managed specific segment of research project: hired and managed team of 4 other graduate students to assist with execution of surveys and data cleaning• Adapted and created methodology (including surveys) for evaluating health-related metrics on social media• Conducted data analysis using R and SPSS

• Analyzed degree completion data and created visualizations using SPSS• Conducted market assessments for potential course and degree completion offerings• Worked with the Vice Provost to design interest survey for degree completion programs• Initiated and maintained contact with all community colleges in Washington State for degree completion program

• Administrator for 15 camps at over 5 locations, serving approximately 2,500 children• Used SQL to create information management database for YMCA Summer Programs. Tailored the database to meet company, ACA, and DSHS accreditation standards• Maintained billing accounts for all participants. Managed financial assistance program with a budget of over $15,000

• Assisted management with billing, budgeting, and membership processing.

“University of Washington Beyond High School Research Project” • Communicated with, tracked, and administered survey to the 2000+ participants by phone and email• Designed, piloted, and implemented social network referral program• Assisted with data management and analysis in SPSS

Direct intern for Betty Patu, Pos. 7• Designed and orchestrated climate study of Rainier Beach High School in Seattle using self-designed surveys • Used SPSS to analyze survey data, create visualizations, and compile findings that were reported to Seattle School Board• Compiled over 30 hours of interview data• Member of Principal Hiring Committee for the 2011-2012 school year