Stephanie Croft Email & Phone Number

Hertfordshire, England, United Kingdom

Recognising the importance of customer care, and, due to our wealth of knowledge and experience in varying sectors, we understand that one size does not fit all. We have a highly skilled team who are able to assess and recommend the best cleaning methods/services required. We offer a bespoke, tailored service to ensure customer satisfaction.Our services include; - After Build / Sparkle Cleaning- Commercial Cleaning- Office / HMO Cleaning- End of Tenancy… Show more Recognising the importance of customer care, and, due to our wealth of knowledge and experience in varying sectors, we understand that one size does not fit all. We have a highly skilled team who are able to assess and recommend the best cleaning methods/services required. We offer a bespoke, tailored service to ensure customer satisfaction.Our services include; - After Build / Sparkle Cleaning- Commercial Cleaning- Office / HMO Cleaning- End of Tenancy Cleaning- Deep Cleaning- Carpet Cleaning- External Cleaninghttps://sccleaningltd.co.uk/ Show less

Rickmansworth, England, United Kingdom

I joined the business to support the Directors increase business visibility and boost sales. I helped with generating new sales, recruitment, creative writing and implementing new processes and procedures.• Assisted in the companies rebranding by way of design.• Part of the creative design for company flyers and business cards.• Assisted in the content writing for our companies website and social media platforms. • Implemented Salesforce software into the business.• Manage,… Show more I joined the business to support the Directors increase business visibility and boost sales. I helped with generating new sales, recruitment, creative writing and implementing new processes and procedures.• Assisted in the companies rebranding by way of design.• Part of the creative design for company flyers and business cards.• Assisted in the content writing for our companies website and social media platforms. • Implemented Salesforce software into the business.• Manage, supervise and appoint the necessary staff.• Managing staff rotas and chasing up on timesheets.• Lead generation and cold/warm calls have lead to us winning new business all of which, to date, have been retained. • Account management. Arranging zoom meetings to ensure our clients are happy with the service they have been receiving.• Building upon existing relations to establish the business further.• Attending site and assessing to provide an accurate quote for works needed.• Responsible for raising pro-forma invoices and client invoices once works have been completed. Show less

I joined the business to help develop and win new business within the Accountancy, part Qualified markets working to increase our brand, exposure and client base. I was responsible for direct 360 recruitment along with recruiting, training and building a team of specialist recruiters. - All tasks as per my previous role at Reed Recruitment.

Watford, United Kingdom

Successfully managed a permanents desk within Reed Accountancy. All responsibilities were the same as Senior Consultant position.

Watford, United Kingdom

- As a Business Manager I was responsible for looking after 3 Apprentices and 1 Senior Consultant including all training, mentoring and support. - Hosted weekly team meetings with my Consultants to set weekly targets and check in throughout the week on how they are faring against these- Attended quarterly management meets to discuss and share ideas for recruitment- Checking P&L and DTU reports on a weekly and daily basis to ensure a healthy bottom line- Managed forecast against… Show more - As a Business Manager I was responsible for looking after 3 Apprentices and 1 Senior Consultant including all training, mentoring and support. - Hosted weekly team meetings with my Consultants to set weekly targets and check in throughout the week on how they are faring against these- Attended quarterly management meets to discuss and share ideas for recruitment- Checking P&L and DTU reports on a weekly and daily basis to ensure a healthy bottom line- Managed forecast against budget allocating financial targets to my team based on office budget- Creating new incentives to help drive and motivate the team- I was also responsible for managing my own hybrid desk- All other tasks the same as below Show less

Watford, United Kingdom

- Successfully managed a Permanents and Temporaries desk- Attend meetings to develop our client base and win new business- Agree Client Agreements and support the implementation of Preferred Supplier Agreements- Managed client accounts conducting regular service reviews to ensure we perform to the best of our ability ensuring client satisfaction and retention- Managing a successful candidate pipeline- Credit Control – Chasing clients for unpaid invoices via telephone and… Show more - Successfully managed a Permanents and Temporaries desk- Attend meetings to develop our client base and win new business- Agree Client Agreements and support the implementation of Preferred Supplier Agreements- Managed client accounts conducting regular service reviews to ensure we perform to the best of our ability ensuring client satisfaction and retention- Managing a successful candidate pipeline- Credit Control – Chasing clients for unpaid invoices via telephone and email- Managing a successful client base, SME’s / Blue-chip organisations where I became the first point of contact for their recruitment need- Generating and developing new business for the company via outbound calls- Marketing for the branch - Mailers, Promotions, Special Offers- Increase market presence on LinkedIn, posts, adverts etc- Negotiating business terms and conditions which are tailored to each client’s needs and requirements- Matching candidates to a job specification and clients specific requirements- Headhunting for the business or for clients with specific and niche roles- Attend business meetings on a weekly basis- Taking minutes during client meetings- Achieve and exceed weekly targets set and ensuring the team exceed the minimum requirement- Maintain current business relationships- Regular email, telephone and SMS contact with candidates and clients- Owning a profitable desk- Conducting initial interviews for clients- Pre-interview preparation for candidates- Checking eligibility to work in the UK- Administration in relation to each live job, active candidate- Audit preparation- Assisting with the training of new staff- Anything else that may be required of me to ensure the business was profitable and up on budget and target Show less