Directly serve the military community offering career skills training programs to service members preparing to transition from military to civilian employment, performing a variety of administrative, logistical, assessment, evaluation, audit, and program planning duties.• Manage the administration of 16 Career Skills Programs, in industries looking to hire veterans, ranging from corporate and business management to agriculture and union trades.• Participate in the applicant screening process. Schedule and conduct interviews of military personnel for industry partners, prepare reports, maintain statistical records to include vetting information in a Service Member’s application, military authorization documentation, and responding to correspondence.• Track data of program participants, from application point until employment, communicate completion, and enter data in electronic data processing systems.• Conduct bi-annual audits to ensure programs are maintaining a 90% job placement rate, 85% graduation rate, and a 100% interview rate.• Coordinate weekly orientations, monthly interviews, networking receptions, and monthly program graduations.• Plan and host job fair type events for transitioning service members to engage with over 50 partnering companies.• Conduct briefings twice a month for up to 90 Soldiers. Outreach includes military units, retirement briefings, Soldier and Family Readiness Groups, and Soldier Recovery Unit events to educate about application processes and benefits of the program.• Draft Memorandums of Agreement to bring six new programs to Fort Campbell in coordination with employers, unions, and industry leaders, to yield high-value careers in fields such as agriculture, corporate fellowships, and aviation maintenance, from initial concept to establishment of a partnership and program execution.

Procure, develop, and process documents to execute an average of 50 real estate transaction contracts per year. Ensured all contracts and agreement forms were signed and submitted into the customer relationship management (CRM) data entry system.• Maintained knowledge of all federal and local laws pertaining to real estate transactions.• Analyzed property market to help clients make informed decisions about buying and selling real estate properties. • Promoted sales of properties through online marketing, open houses, multiple listing services and advertising.Maintained a positive and timely flow of communication and customer service with other agents, brokers, buyers and sellers, mortgage officers and attorneys in the home buying process.• Interviewed clients to determine what properties they were seeking and what they qualified for, then generating lists to meet those requirements.• Scheduled and managed daily appointments to show homes and arranged meetings between buyers and sellers. • Mediated between buyers and sellers regarding property prices and closing agreement details.

Managed and staffed an operations team of twelve direct reports to create and execute an average of eight projects each month, setting communication guidelines to analyze project progress, coordinate shipping transportation logistics, maintain production efficiency, and monitor productivity for potential risks to project deadlines.• Developed and maintained internal operational procedures with multiple teams, communicated changes to staff and vendors, and created a SOP for high value inventory management that was adopted cross-departmentally.• Managed market sale pipeline strategies, forecasted project development, risk management, Key Performance Indicators (KPI) and Profit & Loss (P&L) analysis.• Handled confidential correspondence with clients and within the company for possible mergers and acquisitions, maintained payroll, Human Resources procedures, and personal identifying information.

Performed research utilizing reference materials, subject matter experts, and additional resources to write item descriptions using word processing software in a concise and accurate manner while meeting project live deadlines. Reviewed and edited documents prior to online publishing for inaccuracies, averaging eight projects with 100 items per project.• Worked directly with clients and vendors to maximize throughput and timeliness to ensure customer satisfaction. • Trained and coached operations staff of nine members on customer service best practices.• Helped implement a new after project report to improve project success, including efficiency, client satisfaction, and sales increase.

• Artist, Sandra “San” Priest’s, Project11UP, is the creation and placement of 11 memorial sculptures commemorating 9/11/01.• Created from the only concrete, saved from the foundation of Ground Zero.• Managed client communication by designing newsletters with Constant Contact.• Designed extensive informational booklet for investors and potential clients.