Technical Operations Manager
CurrentImplemented Wrike project management system to streamline review process and increase communication among remote team members for 80+ active matters at any given time. Implemented Office365 multi-factor authentication and mobile device management software on firm computers and phones to maintain security and remotely manage firm data and equipment. Review and assess firm’s current processes to ensure maximum efficiency with available tools; implement all new processes and required training. Maintain and update company marketing materials including Joomla website, request for proposal presentations and firm engagement brochure. Analyze functionality and fit of new technology platforms with business needs and processes; lead implementation of chosen platforms.