Stephanie James's Location
United States, United States
Stephanie James's Contact Details
Stephanie James work email
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Stephanie James personal email
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About Stephanie James
Strategic Sales Operations and Partnerships Manager with a proven track record in optimizing processes, managing partnerships, and implementing data-driven strategies. Skilled in building and nurturing strategic partnerships, streamlining workflows, boosting sales team productivity, and driving revenue growth. Experienced in scaling sales operations and partnership initiatives to support company growth and market expansion. Dedicated to fostering a culture of continuous improvement, collaboration, and innovation to achieve organizational success
Stephanie James Work Experience Details
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Partnerships ManagerPolygenceUnited States -
Sales Operations And Partnerships ManagerChegg Inc. Apr 2022 - May 2024Santa Clara, Ca, Us*Drove a $380k revenue increase by implementing a new CRM system, and streamlined the partner integration process. *Leveraged data-driven insights to identify partner performance trends, and implemented strategies that improved partner retention and success for a 15-member team.*Collaborated with cross-functional teams to design and execute B2B marketing campaigns, aligning with partner needs and optimizing engagement to drive growth and long-term partner success.*Managed end-to-end partner relationships, overseeing contract negotiations, renewal terms, and project timelines, ensuring seamless delivery and high levels of partner satisfaction. -
Associate Director Of AdmissionsChegg Inc. Aug 2020 - Apr 2022Santa Clara, Ca, Us*Hire, onboard, train, and manage a team of 12+ Admission Advisors, ensuring enrollment targets and Customer Acquisition Cost (CAC) goals are met.*Monitor and review Admissions Advisor performance through monthly, quarterly, and annual evaluations, and conduct call observations, grading, and coaching.*Optimize processes and conversion rates by identifying red flags, maintaining training documentation, and creating/testing new admissions procedures.*Track and report sales analytics to the Head of Admissions and across departments, while conducting weekly one-on-ones, performance management, and professional development sessions.
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Education AdvisorChegg Inc. Sep 2018 - Aug 2020Santa Clara, Ca, Us*Guide Prospective Students - Assist potential students in identifying the best educational programs and career paths to meet their goals, helping students change the trajectory of their lives through tech careers. *Lead Growth Targets - Drive enrollment growth by developing and implementing effective outreach and sales strategies. Proficient in SMS, CRMs, Phony, LinkedIn Outreach, and more. *Provide Student Support - Offer continuous support and guidance to students throughout their educational journey, ensuring their needs are met and goals are achieved.*Collaborate with cross-functional teams - Work closely with academic, marketing, and sales teams to align strategies, optimize processes, and enhance the overall student experience.
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Partnerships Success ManagerBehere Jan 2018 - Sep 2018Brooklyn, New York, UsFlexible living around the world for womenBehere is the platform for women to live in cities around the world, without long-term contracts or obligations. Our members-only platform provides access to carefully curated furnished apartments, workspaces and fitness studios, for the growing population of women seeking alternative frameworks to live, work and travel. Our mission is to support these women by providing a flexible foundation, around the world, and create a future of living that is more aligned with their needs and wants.Learn more at gobehere.com. -
Business DeveloperBrazil Business Reports Inc. Mar 2017 - Jan 2018BBR is Latin America's leading publisher of international education reports. With over 3 million readers annually, our comprehensive education guides present opportunities to talented Latin American students to study at world leading institutions in North America and Europe.
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Mid-Atlantic Change AssociatePepsico Jan 2016 - Jan 2017Purchase, New York, Us*Successfully lead and deploy $1.5 million dollar change projects throughout the Mid-Atlantic Region timely and with minimal disruption to the business. *Create efficiency by supporting virtual technology with our field partners in every division. *Drive cultural change by incorporating Leader Shift principles. *Help to develop others in their current roles for future progress in the organization. -
Sales Sr Zone SupervisorPepsico Apr 2014 - Jan 2016Purchase, New York, Us*Lead and Achieve Targets - Deliver annual financial and marketplace operation plans, achieve equipment budget, and meet productivity and efficiency targets.*Drive Customer Growth - Lead efforts to accelerate customer growth and enhance productivity to foster business expansion.*Support and Develop Team - Mentor new hires, support recruiting events, and drive retention by building team capability and promoting a positive culture.*Ensure Safety and Inclusion - Promote a culture of safety, diversity, and inclusion, and support zone engineering projects to achieve operational excellence.
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Account Community Development ManagerPepsico Feb 2011 - Apr 2014Purchase, New York, Us*Manage Key Accounts - Oversee relationships with 1,200+ customers, including independent grocery chains, and handle all customer inquiries, payments, and annual contract negotiations.*Drive Sales Growth - Generated $180k in incremental profit in 2012 by setting up weekly promotions and expanding product portfolios in stores.*Support Sales Teams - Provide direct support to 5 District Sales Leaders and their teams (60+ individuals) in account development, customer service, and workplace safety.*Engage with Community - Participate in community events and keep customers updated with company information and innovative products.
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District Sales LeaderPepsico Nov 2009 - Jan 2011Purchase, New York, Us*Sales Leadership - Directed 13 Route Sales Representatives to achieve a $10.1 million sales plan and coached 21 sales associates to ensure business success.*Customer Service - Managed and grew 28 Large Format accounts, ensuring excellent service and striving for continuous improvement.*Mentorship and Training - Trained and mentored District Sales Leader Designate, coached a Route Sales Representative for career advancement, and served as Solution Selling Trainer for the Baltimore Zone.*Recognition and Achievement - Ranked #23rd out of 94 District Sales Leaders for Immediate Consumption, nominated for the 2011 North BU Leadership Program, and awarded 2010 Impact Player of the Year.
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Hospitality Guide ProgramComcast Nbcuniversal Jul 2008 - Aug 2008Philadelphia, Pa, Us*Assisted in hosting 1,600 of NBC Universal’s guests during a month-long stay in Beijing, China*Accompanied groups to Olympic events and tourist attractions to ensure the guests arrived and departed safely to and from the venues and site locations. -
Public Relations InternThe E.W. Scripps Company May 2007 - Aug 2007Cincinnati, Oh, Us*Marketing and Design - Collaborated on redesigning a recruitment brochure and assisted in planning and monitoring a Senior Executive Party.*Web Management - Learned to upload and update information on the company website.*Content Creation - Wrote nine press releases, pitch letters, and articles, and contributed to PR plan development.*Diversity Initiatives - Gained knowledge about Scripps Networks’ diversity initiatives through involvement with the Knoxville Area Urban League Young Professionals.
Stephanie James Skills
Event Planning
Public Relations
Customer Service
Consumer Products
Marketing
Public Speaking
Grocery
Social Media
Sales Management
Key Account Development
Social Networking
Singing
Facebook
Marketing Communications
Internal Communications
People Development
Training
Press Releases
Performance Poetry
Long Term Customer Relationships
Management
Media Relations
Stephanie James Education Details
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Hampton UniversityPublic Relations
Frequently Asked Questions about Stephanie James
What company does Stephanie James work for?
Stephanie James works for Polygence
What is Stephanie James's role at the current company?
Stephanie James's current role is Partnerships Manager.
What is Stephanie James's email address?
Stephanie James's email address is st****@****ful.com
What schools did Stephanie James attend?
Stephanie James attended Hampton University.
What are some of Stephanie James's interests?
Stephanie James has interest in James Donaldson, Raheemdarealist El Amin, Welcome To The Comfort Zone, 20/30 Ministry Reid Temple Ame Church, Exposed, Thomas, Mỹ Phẩm Tóc 24h, Justavesselpoetry, Peoples Choice Association Labor Union, Tiana Longmire.
What skills is Stephanie James known for?
Stephanie James has skills like Event Planning, Public Relations, Customer Service, Consumer Products, Marketing, Public Speaking, Grocery, Social Media, Sales Management, Key Account Development, Social Networking, Singing.
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