I'm responsible for designing, implementing, and coordinating comprehensive communications and public relations program to increase the visibility of RMHC of Alabama. Working closely with the CEO and Director of Development, I'm actively engaged in working to establish long-term community partnerships by maintaining strong communications ties with media, corporate and community donors and prospects.I manage a variety of outreach functions to include aspects of communication, marketing, and public awareness of RMHCA and its mission. I promote public involvement with established business goals and must interpret and strategically address public concerns.

*Manage all aspects of events from contract to completion including invitation production, staffing, caterers, decoration, entertainment, awards, auctions, etc.*Responsible for event marketing including all print material, press releases, and arranging TV appearances.*Contributes to the yearly budget process by maintaining accurate event income and expense reports*Maintains accurate income and expense records for committees*Serves as the main point of contact for subcommittee chairpersons*Provides written reports on event progress for committee chairpersons*Gather contact information for all event participants for inclusion in RMHCA database*Research and solicit in-kind donations*Serves as main point of contact to event subcontractors and third party event coordinators*Prepare all requisite written materials for events including programs, Powerpoint presentations, etc*Creates and implements annual event marketing plan*Produces monthly e-newsletter and bi-yearly printed newsletter per marketing plan*Serves as staff liaison with the Student Leadership Council

*With Operations staff, create, implement and oversee all House program activity including existing programs as well as new programs that assist or otherwise aide house guest in our constant efforts to provide for the health and welfare of our guest families*Maintain volunteer work calendar, check-in and check-out procedures*Recruit and train all volunteers and volunteer efforts*Coordinate scheduling of volunteer shifts and activities to meet the day-to-day operational and family service needs of the organization , including finding substitutes, as necessary*Maintain master schedule, including program for volunteer weekend relief staff coverage*Ensure retention of volunteers*Identify and develop training and service opportunities for volunteers*Develop and maintains volunteer program manuals for orientation, training and ongoing service*Evaluate performance of volunteers and recommend volunteers for particular activities or training*Supervise interns, work study students and work study program*Serve as community outreach liaison, giving talks to various groups in efforts to recruit new volunteers and to other groups as assigned

I helped out where I was needed. Below are some examples.-Check in/out families to the house-Provide house tours for the families checking in-Created a spreadsheet to track statistics for the House Manager-Represent and promote RMHCA at several FCF fund raisers for work place giving-Update volunteer hours and group hours for the Volunteer Manager -Clean and handle food in the kitchen-Processed payment/checked in guest for the Silent Auction during the House Gala fundraiser

-Temporary job assisting with the tornado survivors of April 2011-Read, edited and submitted field reports to the External Affairs Department which were submitted all the way up to the President of the United States-Provided critical information to those in the community working to help meet the needs of the survivors-Reported updates on the mission and accomplishments of the Community Relations Department to the External Affairs Department-Assisted with administrative needs of the department

-Empowered and developed 8 District Managers producing up to $170 million in annual sales volume.-Coordinated the recruiting, training and development of associates in a Region of up to 90 stores.-Decreased turnover to below the company goal of 94%-Excelled at leading the company with the highest score on the secret shop program. -Outside sales increased each year and were above the company goal of 2.5%. -Inventory results reduced below the company goal of 1.8%-Achieved all controllable cost budgets. -Successfully opened 8 new mall store concepts in the northeast in new markets.

-Supervised 2 districts with up to 12 stores producing up to $29 million in sales.-Increased sales by focusing on the recruiting, development and training within each location.-Motivated General Managers to reach Key Metrics while providing outstanding service. -Successfully opened 2 new store locations.-Awarded District Manager of the Year for Region 2 at the Annual Seminar

Book Buyer-Managed a total of 20,000 titles, within several categories, for a $500 million chain of over 200 stores.-Achieved a 16% comp growth while increasing profit and maintained inventory goals.-Successfully led merchandising training programs throughout the year for General Managers and District Managers. -Responsible for training associates in the corporate intern program. Gift Buyer -Successfully implemented the replenishment program for the non-book -Achieved a 20% comp growth while lowering the inventory and staying within purchasing budget. -Renegotiated several vendor agreements to improve margins and consistently exceeded co-op budget. -Responsible for semi-annual Orient buying trip and doubled the amount of imports purchased resulting in significantly increased margin. -Led assistant buyers while developing them to buyer level positions.-Taught product knowledge training workshops at the Annual Management Seminar.

-Organized and executed all corporate communication to each store, District Manager and Regional Vice President. -Launched implementation of a web-based customer service tool, and associate newsletter.-Improved processes within the Operations Department while focusing on training District and Store Managers on achieving sales goals, reducing turnover, reducing shrinkage and maintaining customer service within each store location. -Implemented changes to the bonus program to motivate Store Managers. -Organized and implementing the awards night at the Annual Management Seminar. -Awarded Home Office Rookie of the Year, 1998.