Stephanie Ratliff Email and Phone Number

• Manage and participate in the development and implementation of goals, objectives, policies and priorities for AIM information systems. • Establish policies and implement procedures to ensure application performance and security that are aligned with best practices and applicable regulations.• Develop customer-facing documentation describing the quality and security of AIM’s software platforms and infrastructure. • Implement a Software Development Lifecycle Process for AIM software platforms to ensure all systems are developed and tested according to best practices.• Manage Ashion information systems, projects, and personnel to budget, report against progress and resource commitments making recommendations for improvements and/or efficiencies.• Develop, document and implement data back-up and Disaster Recovery plans. • Maintain, support, and upgrade Office 365 Environment inclusive of SharePoint Online.• Maintain, support, and upgrade all internal systems (hardware and software). • Maintain and support upgrades for website development inclusive of Search Engine Optimization.• Manage internal staff and outsourced contractors.

Manages phases of CDMS and LIS projects, from requirements gathering to implementation and validation.Translates business concepts and commercially available system features into requirements for custom built system.Coaches and mentors new Business Analysts and Clinical Data AnalystsUse MySQL and MSSQL for reporting to diverse teams across departments.Work with Clinical Data Analysts to define data extraction processes, data cleaning and data lock for clinical dataManage QAT and UAT processes and monitor resultsKnowledge of Federal Regulations (21 CFR Part 11, 45 CFR Part 46) and Good Clinical Practices for compliance of electronic systemsCreate test plans, developed scripts and co-ordination of user acceptance testing.Collaborate with Client Services, Sales, Registry and development team for the of rollout enterprise CRM solution.Meet with internal developers and initiate appropriate documentation standards including change management proceduresProvides user support for application software

Analyzed and documented complex business processes for implementation of full lifecycle product development.Lead evaluation of vendor products and in-house developed solutions for Laboratory Information System and Clinical Data Management System.Developed automated reporting mechanism using MySQL to pull data from multiple systems Maintained relationships with application system vendors and consultants for project management and planning, application support issues and product enhancements.Managed the application including implementation, documentation, maintenance, and user interface.Initiated documentation standards including change management procedures.

Business Analyst for LIMS and CDMS systems for Biospecimen Core Resource and Tissue Source Site for The Cancer Genome Atlas Project (TCGA).Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.Implemented complex phase-based build to support necessary efficiencies in molecular lab.Configured LIMS and CDMS systems using front end tools.Participated in acceptance testing and implementation of application software systems.Provided on-going support and maintenance for application software.Reviewed and analyzed XSD prior to implementationAssessed XML prior to transmitting to Data Coordinating Center (DCC).Trained new Business Analysts on system management, processes and maintenance.

Ensured proper submission review regarding Human Subject Protection required by regulations for research activities governed by Institutional Review Board.Conducted preliminary review of submissions to Institutional Review Board and educated research personnel on proper documentation of submissions.Served as resource on regulations and policy for patients and research personnel.Communicated Institutional Review Board decision to investigator and other research personnel as well as remediation steps.Performed User Acceptance Testing for Research Information SystemAssisted Systems Consultant in gathering system enhancement recommendations.