• Build strong relationships with customers allowing me to develop a loyal clientele• Shopping at clients’ preferred store and on occasion additional locations to satisfy order requests• Ensuring accuracy of clients’ shopping list and carefully selecting products• Choosing freshest produce and best quality meats for clients• Communicating with clients in cases of out of stocks and recommending alternatives• Carefully bagging groceries to avoid damage to… Show more • Build strong relationships with customers allowing me to develop a loyal clientele• Shopping at clients’ preferred store and on occasion additional locations to satisfy order requests• Ensuring accuracy of clients’ shopping list and carefully selecting products• Choosing freshest produce and best quality meats for clients• Communicating with clients in cases of out of stocks and recommending alternatives• Carefully bagging groceries to avoid damage to products• Providing timely delivery Show less

• Advising and educating owner on organics grocery industry as well as retail operations and best practices• Consulting on initial product offering for launch of business & advising on pricing strategy• Sourcing vendors and establishing contact and contracts and developing supply chain• Researching and assessing competition• Sourcing retail fixtures, freezer & refrigeration equipment as well as company delivery vehicle• Providing input on staff uniforms, branding and… Show more • Advising and educating owner on organics grocery industry as well as retail operations and best practices• Consulting on initial product offering for launch of business & advising on pricing strategy• Sourcing vendors and establishing contact and contracts and developing supply chain• Researching and assessing competition• Sourcing retail fixtures, freezer & refrigeration equipment as well as company delivery vehicle• Providing input on staff uniforms, branding and marketing • Reviewing and providing revisions to PCP (Preventative Control Plan) based on actual needs• Designing floor plan and layout of equipment and fixtures for retail location• Providing input on desired marketing materials• Assisting in hiring and recruiting process, evaluating potential candidates as well as conducting interviews & developed weekly staffing schedules• Training staff on POS & daily operations• Uploading products manually and via CSV files to Shopify platform• Purchasing initial products for store opening• Advising on merchandising of store for opening • Training owner on inventory management app• Creating purchase orders in inventory management app• Receiving product within inventory management app• Advising on additional orders for business growth• Providing ongoing training and support to owner and staff Show less

Working with the Retail Team and helping to build and execute ecom programs, I was responsible for accurately picking and timely shipping of online orders, ordering and receiving inventory for both online sales and retail store, sourcing new products entering the natural health market that would be of interest to our customers establishing and continuing strong relationships with vendors as well as taking on any additional or nontraditional duties that were required.

As Assistant Manager & Grocery Purchaser my main responsibilities included grocery and HABA purchasing – tracking customer purchasing trends and making relevant adjustments to purchasing, keeping abreast of new products entering the natural health and organic market, maintaining strong relationships with vendors and brokers, managing staff and staff scheduling. As Social Media Coordinator I was responsible for curating and developing content posted to the company’s Facebook, Twitter, Instagram,… Show more As Assistant Manager & Grocery Purchaser my main responsibilities included grocery and HABA purchasing – tracking customer purchasing trends and making relevant adjustments to purchasing, keeping abreast of new products entering the natural health and organic market, maintaining strong relationships with vendors and brokers, managing staff and staff scheduling. As Social Media Coordinator I was responsible for curating and developing content posted to the company’s Facebook, Twitter, Instagram, Pinterest and LinkedIn profiles as well as general maintenance such as responding to customer inquiries, comments and complaints. I was also responsible for website & smart phone App basic maintenance along with monthly email newsletters. I maintained an active role in my original position of Natural Health Consultant by advising and educating customers on health and beauty products, nutrition and natural health remedies including vitamins, herbal and homeopathic supplements, maintaining a high level of customer service. Other responsibilities include cash control, investigating and solving cash out discrepancies, inventory control, opening and closing the store, maintaining an aesthetically pleasing environment. Show less

Responsible for promotion and marketing of the Norwegian Coastal Voyage as well as coordinating tours for individuals and creating new tours/products, establishing and maintaining strong relationships with tour operators and vendors. Other duties include, brochure production - writing and editing copy, giving seminars and attending trade shows – educating travel agents and clients, website maintenance - providing content and updating information.

• Greeting customers to ensure a welcoming environment• Maintaining high level of customer service• Providing advice and feedback to customers regarding collections and products• Helping customers choose clothing and accessories• Operating POS• Merchandising• Execution of opening and closing procedures• Cash control• Inventory control