Stephanie Nickens Email & Phone Number

Exton, Pa, Us

King Of Prussia, Pa, Us

Exton, Pennsylvania

Lead Employee Events and Recognition (annual service awards, annual sales incentive trip, leadership and strategic planning meetings), Internal Communications and Employee Resources Management, Corporate Giving Initiatives, Corporate Volunteer Program, and a wide range of corporate services.Develop and implement strategies to ensure connection and engagement amongst employees, contributing to a culture of care for over 550+ employees earning Great Place to Work® certification every year of employment. Consistent event satisfaction ratings over 95%. Work towards amplifying the focus, structure, and growth of philanthropic and community engagement efforts and relationships through corporate giving and volunteerism. Motivate and mobilize employees to donate time and talent in pursuit of improving the financial well-being and quality of life for all. Increase engagement through storytelling. Develop, execute, and oversee the streamlined and interactive internal communications platform in an effort to drive employee engagement, discussion board interactions, readership, and recognition for a staff across 26 corporate offices plus remote working locations.

Set and managed organizational plans and operational guides as the business evolves, including client assignments and workload distribution for maximum efficiency. Led the continual development of the non-profit association sector including strategic planning, board and volunteer engagement, and membership management. Oversaw financial operations, reporting, and budgeting. On-boarded new clients, including operational reviews and implementation of transformation strategies.

Established key association and project management template prototypes and processes, implementing the new system across the entire business, increasing efficiency and effectiveness. Led new database launches and profile design for ease of use and long term maintenance. Oversee and maintain complete functionality and accuracy, recommending improvements for change and long term process development.Developed high value, inclusive sponsorship packages, leading to an increase of a client’s sponsorship revenue by 190%. Launched new membership packages and benefits while maintaining a member retention rate of 90%.

Managed comprehensive services (membership and sponsorship strategy, board and committee volunteer management, events ranging from 15-600+ attendees, event entertainment and silent auctions, contract negotiation, budgeting and financial reporting, marketing and communications) simultaneously for three or more key association clients, all with high quality, precision, and attention to detail. Personally partnered with 6 associations and 3 annual event clients, many from their first day with Seamless, creating powerful and strategic partnerships with over 17 Presidents, 168 Board members, working with several hundred committee members, and thousands of members, all with high professionalism and confidence. Led several association transformations, rebranding efforts, and system implementations including 5 membership databases, 5 websites, and 3 name changes, all with the expertise to guarantee a positive member and user experience.

Led the execution of public and onsite training classes including trainer preparation, material creation, coursework maintenance and production, and venue logistics.Coordinated training catalog development planning, scheduling of classes, and forecasting for public seminar attendance. Assisted with the planning of the annual MEA Labor & Employment Law Conference including pre and post event responsibilities, event day execution, and post event follow up, updating the team on registration goal progress. Led various office management duties across multiple departments.

Events & Associations Coordinator, Seamless Events, Inc.Event Planning Volunteer, Kennett Square Family CenterFinance Assistant, Lasko ProductsHuman Resources Assistant, Origlio BeverageCustomer Service Representative, Origlio BeverageRetail Associate, Old NavyPatient Care Assistant, Huntington Valley Surgery Center

Pennsylvania, United States

Mastered core skills to thrive under pressure in a fast paced environment. Developed a strong work ethic taking opening weekend shifts and shadowing managers. Learned to build relationships with co-workers and customers from all backgrounds, ages, ethnicities, and socioeconomic statuses. Learned customer service strategies, food preparation safety, how to follow detailed processes, and how to communicate with confidence. Definitely built my appreciation for a dollar - especially remembering when a “biggie soda” or “biggie fries” was only $.99!

Ba, Communication Studies, Honors: Summa Cum Laude

Activities and Societies: Delta Phi Epsilon Sorority Lambda Pi Eta, Communication Studies Honors SocietyStudio Arts & Graphic Design Minor

Coursework Towards Master Of Science, Organization Leadership