Highly motivated Sales Executive/Account Manager with over 15 years experience working in Education Technology for Higher Education. Exceptional understanding of Higher Education technology landscape, including SaaS, LMS usage, third party integrations/implementations, student life-cycle, online growthinitiatives, data/reporting, and FERPA compliance.Specialties: Higher Education Learning Management Systems, Building C-Level Relationships, Contract Negotiations, Sales Planning/Forecasting
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Regional Sales DirectorHonorlock Mar 2023 - Aug 2023Enterprise Education Technology SaaS Sales - Higher Education Start Up. Managed 3M+ pipeline for new clients. Analyzed market needs, designed and implemented go to market strategy for new logos. Worked cross functionally with other departments to improve client outreach and retention. -
Sales Account ExecutiveTurnitin Mar 2021 - Mar 2023Denver, Colorado, United StatesEnterprise Education Technology SaaS Sales and Account Management. - Higher Education. Two thirds existing client Account Management/Renewal of pipeline over 1M. Managed and reported on customer KPI progress and forecasting. One third new account sales - performed discovery calls and demonstrated product functionality/value to C-Suite. Managed contract negotiations and launch of new accounts. Exceeded 2022 annual target by 37% and added 40 new logos. Exceeded 2021 annual target… Show more Enterprise Education Technology SaaS Sales and Account Management. - Higher Education. Two thirds existing client Account Management/Renewal of pipeline over 1M. Managed and reported on customer KPI progress and forecasting. One third new account sales - performed discovery calls and demonstrated product functionality/value to C-Suite. Managed contract negotiations and launch of new accounts. Exceeded 2022 annual target by 37% and added 40 new logos. Exceeded 2021 annual target by 15% Show less -
Associate Executive DirectorPearson Education Feb 2011 - Dec 2014Enterprise Sales Support Role - Higher Education. Worked in conjunction with lead Executive Director to propose multi faceted solutions including technology, textbooks and services to C-level, Higher Education executives. Responded to RFP’s, crafted proposals, tracked contracts and timelines for deployment of multi-pronged, enterprise solutions. Deal sizes ranging to $5M+. -
Solution ConsultantPearson Education Mar 2009 - Feb 2011Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutionsProvided technical and functional support as a pre-sale consultant to prospective clientsPerformed prospective client needs analysis, identified objectives, and crafted appropriate solutions, using multiple Pearson technologies and productsCreated Master RFP response template and responded to RFP requestsStreamlined process for demonstration requests by… Show more Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutionsProvided technical and functional support as a pre-sale consultant to prospective clientsPerformed prospective client needs analysis, identified objectives, and crafted appropriate solutions, using multiple Pearson technologies and productsCreated Master RFP response template and responded to RFP requestsStreamlined process for demonstration requests by creating web form for data collection and maintained a database of all requests Show less
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Academic Trainer And ConsultantPearson Mar 2008 - Jun 2009Consulted with eCollege Educational Partners to effectively construct electronic portfolios to meet their programmatic assessment needsWorked in conjunction with Consultants, Project Managers, and Product representatives to ensure all projects were delivered in a timely mannerTrained program administrators and faculty on electronic portfolio system functionality, best practices, and general troubleshootingCreated and maintained resource materials for ePortfolio… Show more Consulted with eCollege Educational Partners to effectively construct electronic portfolios to meet their programmatic assessment needsWorked in conjunction with Consultants, Project Managers, and Product representatives to ensure all projects were delivered in a timely mannerTrained program administrators and faculty on electronic portfolio system functionality, best practices, and general troubleshootingCreated and maintained resource materials for ePortfolio implementation/troubleshootingConducted in-depth instructional design course reviews relative to adult learning theory, content presentation, and system utilization Show less -
Trainer/Client Manager, National AccountsPearson Jun 2007 - Mar 2008Created Client Services Training Program – identified learning objectives and outcomes for new consultant trainingTrained new consultants on eCollege technology and services - Created appropriate training materials, instructed consultants, and evaluated learner retentionIdentified ongoing cross-departmental training opportunities for existing consultants and coordinated trainingMaintained database of all resource materials for consultantsEffectively managed day-to-day operations… Show more Created Client Services Training Program – identified learning objectives and outcomes for new consultant trainingTrained new consultants on eCollege technology and services - Created appropriate training materials, instructed consultants, and evaluated learner retentionIdentified ongoing cross-departmental training opportunities for existing consultants and coordinated trainingMaintained database of all resource materials for consultantsEffectively managed day-to-day operations of Platinum ($1 Million) accounts Show less -
Senior Client Services ConsultantPearson Aug 2005 - Jun 2007Acted as operational liaison between eCollege and multiple Educatioday-to-daysProject managed all aspects of day to day operational support including the coordination of internal teams of Application Developers, Instructional Designers, Course Developers, and Project Managers to build, maintain and grow online clientsEducated school administrators on the eCollege platform – provided best practices for managing a successful online programProject managed the successful launch of two… Show more Acted as operational liaison between eCollege and multiple Educatioday-to-daysProject managed all aspects of day to day operational support including the coordination of internal teams of Application Developers, Instructional Designers, Course Developers, and Project Managers to build, maintain and grow online clientsEducated school administrators on the eCollege platform – provided best practices for managing a successful online programProject managed the successful launch of two large-scale campus builds from identification to development of the final solutionWorked with Account Managers to increase revenue and meet project goals Show less
Stephanie Norville Education Details
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Art Education -
Elementary Education
Frequently Asked Questions about Stephanie Norville
What is Stephanie Norville's role at the current company?
Stephanie Norville's current role is Account Executive.
What schools did Stephanie Norville attend?
Stephanie Norville attended Miami University, Miami University.
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