- Strategically drive market penetration and revenue growth LENDIGO EMF portfolio.- Lead a dynamic sales team focused on expanding client base and converting leads into revenue-generating customers.- Cultivate and maintain strong relationships with major accounts like Jumia while continually expanding partnerships to drive business growth.- Develop and execute strategic plans resulting in a 10% quarterly growth by optimizing customer lifecycle data and implementing digital repayment methods.- Collaborate cross-functionally with UI/UX, Sales, Finance, Advertising, and Marketing teams to deliver high-quality solutions meeting partner specifications.- Analyze competitor offerings and market strategies to position LENDIGO for success and maximize marketing efforts.

- Contributed to sales goal achievement by identifying and capitalizing on sales opportunities.- Leveraged research and networking to identify potential customers and expand client base.- Optimized sales processes and supported collections and recovery effectiveness.- Provided comprehensive customer service and managed inquiries and complaints.

- Supported senior analysts in gathering, validating, and documenting system information.- Managed cash disbursement and reconciled payment transactions, enhancing collections and disbursal processes.- Maintained documentation related to company bank accounts and supported collections and recovery efforts.- Reviewed business operations to mitigate fraud and resolve customer complaints.

- Analyzed financial data and created models for decision-making.- Conducted data entry and reconciliation of payment transactions.- Assisted with forecasting and monitored variances in invoice collections.- Ensured compliance with KYC documentation and resolved customer complaints.