Provide leadership and direction for the GME department in conjunction with developing and executing strategic plans based on system-wide strategic objectives, national trends, and industry best practices.

Jackson Memorial Hospital/ University of Miami, Internal Medicine Residency Program.Manage the residency programs daily operations to ensure ACGME, AAMC, GME residency program goals. • Serve as primary point of contact to the Vice Chair of Internal Medicine and Residency Program Director, Associate Program Directors, Chief Medical Residents and over 120 residents• Accomplished to streamline record keeping software to increase efficiency in resident block scheduling• Assisted in the development of the wellness committee to ensure physician wellness• Co-leading the ACGME Self Study initiative for the Medicine Department (Core and subspecialties)• Manage all resident record keeping software’s such as New Innovations, AmIOn, GME Track/Census and ACGME Web ADS• Manage recruitment processes and reporting thru ERAS for the Nation Resident Match Program• Oversee annual intern orientation, graduation, resident retreats and holiday activities• Administer and proctor in training exams and other certifying examinations

Work independently to develop and manage the daily operations of a remote clinical clerkship site with over 150 students a month, to ensure successful medical clerkship experience • Accomplished to decrease and maintain sites’ outstanding evaluation by over 50 percent • Increasing student satisfaction at clerkship site to increase satisfaction ratings• Serve as a liaison between the remote clerkship site, students and university colleagues • Oversee the clerkship department in adhering to the GME standards and university regulations• Manage student credentialing for hospital badging, health documentation, state licensing forms such as ERAS, California Licensing, Immigration letters, and other required documents• Develop clinical clerkship orientation training for all SPC clinical sites across the US• Provide clerkship guidance and support to all medical students• Responsible for creating and presenting during annual leadership conferences, student orientations, preceptor training sessions and various site events• Provide valuable customer service to medical students, hospital partners and colleagues

Responsible for health and hospital document credentialing for all students undergoing medical clerkships across the country.• Successfully maintained clerkship credentialing for over 30 hospital affiliated sites• Developed the hospital satisfaction initiative to improve hospital partner satisfaction at the RUSM Annual Leadership Conference• Presented during student orientations during Internal Medicine Foundation, Leadership conference and other university initiatives• Interviewed and trained new hires colleagues on the hospital support processes

Responsible for recruiting and providing career counseling to a diverse student population.• Successfully enrolled students into undergraduate and graduate degree programs• Awarded admission counselor of the month for providing excellent student service• Implemented recruitment strategies to assist in department recruitment goals• Served as an advocate for students seeking higher education

General office duties while serving psychology graduate students and patients.