Stephanie Ortiz Email & Phone Number

Miami, Florida, Us

● Oversee branding & marketing strategies and implementation across 5500+ unit portfolio.● Planning, developing, and directing multiple avenues of marketing strategies.● Overseeing social media accounts and websites to engage existing customers and establish positive public relations.● Researching trends and new marketing opportunities, and brainstorming ideas for resident retention and brand recognition.● Communicating and negotiating with vendors, employees, residents, prospects and corporate partners.● Coordinate and execute charitable events and donations from the corporate level. Some of these include working closely with foundations such as St Jude, Make A Wish, Susan G Komen, & Toys for Tots. ● Coordinate and execute Resident events across 5500+ unit portfolio and Corporate events for employees and upper management teams. ● Addressing problems and troubleshooting campaign issues including ILS integrations. ● Analyzing customer feedback and campaign performance● Train & Onboard on-site management teams in multiple platforms and operational practices.

Miami, Florida, Us

● Coordinate and implement marketing and communications plans including marketing, advertising, reputation management, social media, websites, signage, print ads, print materials, brand management and special projects for 5500+ unit property portfolio. ● Implement resident retention and leasing programs and policies.● Receive all customer service inquiries and requests at corporate level, delegate to appropriate staff members and perform follow up.● Order and distribute uniforms throughout the portfolio.● Assist with all marketing duties as needed by the Marketing Director.

Miami, Florida, Us

● Collect and post monthly rent.● Send tenant notices.● Oversee property maintenance, including inspecting units, amenity areas, and grounds.● Manage tenant move-in and move-out processes● Schedule showings of vacant units, advertise vacancies, and conduct tours.● Assist property manager with monthly budget variance reports, weekly activity reports, and payroll.● Data enter invoices for payment.

Miami, Florida, Us

● Greet prospective clients and prepare leasing agreements.● Present properties and provide amenities in a positive light to prospective tenants.● Advertise available properties using a variety of social media, print, and in person strategies● Determine the needs, living standards and economic viability of prospective customers● Collect, process and approve rental applications● Research, shop and maintain current data on market comparables● Negotiate lease terms and conditions and close on leases.● Assist property managers with monthly budget variance reports, weekly activity reports, and payroll.● Post monthly rents.● Data enter invoices for payment. ● Audit files. ● Cover manager duties of multiple properties in the South Florida region.

Pembroke Pines, Florida, Us

● Greet prospective clients and prepare leasing agreements. ● Manage scheduling for tenants use of in house conference facilities● Respond and organize service to maintenance service requests and building issues.● Act as a link between tenants and the Property Manager.● Manage multi-line telephone inquiries, incoming mail, and faxes.● Mail invoices to clients.● Act as a link between the tenants and the Property Manager.