Strategically built six engineering teams responsible for empowering the developers of Best Buy through an application development platform that makes it fast and easy to take an application from idea to production.• Executing a datacenter to cloud migration which is realizing $4 million per year in hardware cost avoidance and will result in a $15 million per year optimization when completed.• Consistently and efficiently manage the cloud platform processing $40 million in annual revenue. • Increases speed of innovation by reducing the time spent on provisioning, configuring, and releasing applications. Prioritizes cost management enhancements. • Leads teams through change with psychological safety in the face of ambiguity.• Supports application modernization and cloud adoption by providing a menu of application run times with a reusable, consistent user experience.• Hires, develops, and promotes technical staff across a variety of levels and expertise from new engineer to director of engineering in my team of 70.

Curiously investigate Target Stores technology systems, identify shortcomings, create strategic solutions, and build cross functional partnerships to relentlessly improve the guest experience. • Directed a cross functional systems reliability team to develop a Golang API which alerted on new golden signals of guest experience and provided enterprise-wide visibility. Resulted in 56% reduction in incident impact to guests, reduced slowness of checkout by 33% & contributed to the first Thanksgiving weekend in 30 years without any major store incidents. Recognized by Target’s Board of Directors during cyber week for outstanding contributions.• Leadership mentor and technical coach to multiple engineers. Resulted in the placement of a new full-time Target Team member and enabled multiple internal promotions. • Assessing the use of a backup POS system to improve checkout reliability. Partnering with cross-functional teams to enhance reliability and reduce guest impact. • Translating system reliability metrics to actionable enterprise insights by pairing system data, guest sentiment, and customer performance indicators to transform reliability discussions from system downtime to impacts on guest satisfaction and profitability.

Provided leadership and critical technology development for the Target Stores Compute team. Focused on enhancing and improving the store's critical business systems; including point of sale, handhelds, and asset protection for 1850+ stores.• Drove the establishment of coding standards and modified the use of Agile methodologies. Focused on enforcing testing practices and use of feature flags, utilizing frameworks, and driving backlog refinement. Resulted in increased efficiency and improved quality of code. • Automated the network routing through code to reduce hardware requirements and increase speed. Upended the established procedures and created best practices for testing and quality control. • Partnered with key executive stakeholders to communicate and execute automated critical security releases to Target stores. Reduced manual intervention rate from 13.3% to 1.2%. • Oversaw a team of engineers, from 9 different cross functional areas, to solve complex hardware configuration problems to enable migration of workloads across platforms, enabling retirement of 3700 physical computers and saving $3m annually.• 2019 GenesysWorks Supervisor of the Year. Award for mentoring young professionals in JavaScript and empowering them to deploy frontend and backend applications that improve access to server rooms in 1850+ Target stores.• Presented “Unintentionally Patching Edge Servers During Business Hours – How Proper Development Hygiene Saved the Day!” at Chef Con, Seattle, WA. Highlighting the importance of development and release best practices in the aftermath of a development mistake which caused 5,500+ servers to get unintentionally upgraded during business hours, and which best practice prevented a major outage.• Created a positive, enjoyable, and impactful workplace by keeping team focus on a 5:1 positive feedback ratio supported by psychological research. Resulted in achieving a 100% team member survey score on “My team cooperates to get the job done.”

Built foundational elements of AWS infrastructure, such as network security, deployment pipelines, and platforms needed to facilitate a cloud transformation at a $36.789b insurer.• Drove the automation of application environment provisioning. This resulted in a 300% time reduction to deliver application deployments enabled developers to create their own applications and database environments in AWS. Working on demand through a Jenkins pipeline, Docker files, CloudFormation templates, json, & yaml.• Explored, developed, implemented, and maintained Docker DataCenter on AWS using infrastructure as code principles. Realized eventual savings of $30m+ annually.• Partnered with key stakeholders to ensure securities, financial reporting, and HR compliance on public cloud-hosted applications. • Championed a growth mindset to ensure a positive work environment through change. Spearheaded new technology education and acted as a key partner to empower colleagues to grow their confidence through pair and mob programming.• Created a performance engineering practice to improve the responsiveness of applications for US Consumer Markets generating $17.920b in revenue, which translated into the cloud enablement opportunity.

Engineered and directed the upkeep, configuration, and reliable operation of 200+ Microsoft SharePoint servers spanning 3 generations of the product, supporting 60+ applications and 100k internal and external users. • Delivered environments and capabilities for multiple flagship projects including a digital transformation of the U.S. Surety business line to go paperless and automate the approval and claims processes by reducing processing time, increasing business conversion, and improving customer claim visibility. Facilitated business growth to $2B in revenue with a $500M profit, and moved to #1 in market share. • Expanded team capacity by determining tasks and projects to delegate to offshore contractors, managed project expectations, and acted as key technical liaison. • Influenced leaders to prioritize projects that enabled service growth and key capabilities needed by platform customers, such as cross-platform search and implementing SQL 2012 as a database as a service offering.

Developed features in a new claims system for long term care insurance.

Supported launch of a new physical security token within the SAP ERP system.