Jastef Consulting has two divisions: Salesforce.com Administration and a Marketing Agency. Family owned and operated, Stephanie Peck is a Salesforce.com Admin. Jackie Peck specializes in direct marketing, email marketing, online marketing and more.

Looking for the best Salesforce.com consulting firm out there? Look no further than Cloud Xccelerant (An EMS Consulting Company). Feel free to call me at (561) 358-0378 anytime to discuss and get a quote. We work with short term and long term projects. You can also email me at speck@consultems.com

• Customer Liaison. • Maintained user roles and coached fresh end users. • Handled system metrics to track trends. • Recognized SF.com usage problems and crafted solutions. • Handled customer issues to turn them into happy customers.• Customer follow-up.• Coordinated in cross-functional teams. • Managed with vendor partners and formulated optimal solutions for integration. • Ongoing Customer Support, Training via phone and WebEx.• Managed Sales and Developers.• Implemented and Managed Salesforce.com CRM.• Full documentation of training, phone calls, meetings, etc.• High Level Sales.• Helped customers with training and usability of cloud based software usability.• Liaison between Sales, Developers and Customers.• Attended Trade Shows in order to show our product and get feedback to take back to the office in order to make our product even better.

• Started out as a Full-Time Consultant assisting in setting up, implementing and training the companies on the Salesforce.com CRM.• Was quickly hired into the company as a Full-Time Employee, continuing my Salesforce.com training and admin, as well as picking up credentialing of new accounts, conducting quality assurance on all new products and more.• Set up additional office in Boca Raton, FL for UDT Data, LLC – working to secure our brand, leading into an additional task of becoming Brand Manager of two products.

Salesforce.com Admin Consulting that turned into FT Salesforce.com Admin/QA

• Assisted group sales department and managed with groups.• Customer Liaison.• Customer Follow-up.• Full documentation of training, phone calls, meetings, etc.• Aided development in Salesforce.com and handled processes of import file updates.• Coached group sales staff on usage of Salesforce.com.• Coordinated in staff meetings to understand the business.• Handled support work for group sales team.• Generated sales through direct clients. • Worked closely with customers to identify their needs and challenges and provide solutions-oriented sales portfolio for them. • Within five months, a promotion was given to me for a newly created Sales Operations Manager position.• Transitioned promotion to Sales Operations into a dual position as a Sales Training Manager.• Trained customers on using the cloud based system to ensure happy clients.• Developed a Sales Training program for the company including Sales Training Manuals, Ongoing Support Programs, Spiffs and Awards Plans and more.• Ongoing Customer Support, Training via phone and WebEx.

Made 100+ cold calls to consumers in order to sell them into our Consolidation and/or Settlement programs.Received awards for outstanding sales reached in a given week.TDI/McLeod USA

Worked for TDI Yellow Pages (a.k.a The Talking Directory) in Grand Rapids, MI which ultimately was bought by McLeod USA.