Stephanie Provencher Email & Phone Number

Easthampton, Massachusetts

Oversees daily business operations for fast-paced creative community combining a mix of commercial, office, artist and warehouse space with 46 live/work lofts. Manages $2M in annual revenue with a $1M operating budget. Collaborates with Managing Partner to strategically evaluate and fund capital improvements between $250 – 500K each year. Provides monthly, quarterly and annual financial reports and analysis, as well as annual budgets and cash flow reporting. Leads annual review of health insurance and benefits plans, maintains personnel records and handles human resources functions. Negotiates tenant leases, and assesses existing policies to determine opportunities for improvement. Successes include: • Continually adapts and refines business operations to match significant growth periods• Implemented cost-containment procedures during periods of constrained cash flow• Managed controlled growth to 15+ employees

Easthampton, Massachusetts

Led the daily operations and accounting functions of 2-person department. Managed the general ledger, accounts receivable and payables, collections and weekly payroll. Conducted review of insurance and benefits plans, and handled all personnel issues and administration. Successfully developed and implemented personnel policies for start-up property management company.

Florence, Massachusetts

Acted as primary executive administrative system for busy manufacturing business. Provided secretarial and administrative support to the President, VP of Sales and Senior Staff. Managed purchasing and inventory of office supplies, business machinery operations and contracts, and telecommunication system maintenance and upgrades. Handled all sales call reports, correspondence and travel arrangements. Successes included:• Achieved significant time and cost savings by centralizing company travel processes • Gained efficiencies by establishing office supply inventory system

Greenfield, Massachusetts

Holyoke, Massachusetts

Managed all administrative and operational functions of regional office for manufacturing business. Maintained inventory of production and office supplies, and handled all correspondence and customer service in a highly dynamic environment. Processed new business orders, purchase orders, and shipping logistics, and assisted with preparation of financial reports. Successes included:• Established service procedures to enhance customer communications • Developed and maintained a positive work environment and improved internal communication practices

Northampton, Massachusetts