Stephanie Zivic Email & Phone Number

Charlotte, North Carolina Area

• Developed a timeline to reflect the usage, timing, and resource dependencies for over 70 systems. Used timeline to forecast and plan for new efforts in the 6 month horizon. Briefed top leadership in the government and.
• Worked closely with PMO to baseline the technical tasks, dates, and resource usage for the team
• Served as a liaison between the technical team and 10 project teams to coordinate system usage, outage timeframes, and to ensure the stakeholders received a system that met their requirements in the time specified
• Managed and scheduled over 200 technical environment requests, including system refreshes, system builds, and upgrades to keep the systems up-to-date with the latest SAP releases. Aligned resources for each task and.
• Prioritized and tracked over 100 infrastructure priorities from server builds to implementing firewall rules between 3 data centers and 2 external teams
• Led weekly meetings with all team leads to coordinate environment usage and tasks. Held weekly meetings with the infrastructure teams to collect status and prioritize new efforts

Washington D.C. Metro Area

• Developed an implementation plan (roadmap) for Marriott to upgrade their website for FY10; Plan contained more than 50 proposed website projects and resource constraints.
• Created a project schedule in Microsoft Project to track costs and schedule variance. Updated the project plan with actual work times to monitor progress of project
• Documented requirements, project dependencies, and user capabilities on the Marriott website. Future capabilities were included to provide ideas for potential solutions and improvements. Requirements were mapped to.
• Implemented the roadmap in Microsoft Excel. Managed changes, performed analysis, and created different views of the roadmap for client presentations
• Created a template with multiple criteria to prioritize capabilities and potential products that Marriott could offer. Results were shown graphically on a “heat map” for interpretation purposes

Hickory/Lenoir, North Carolina Area

• Created an "AS-IS" and "TO-BE" plant layout to reduce the number of assembly workstations from 11 to 7
• Implemented quick workstation changeovers with removable shelves which allowed 1 min. product changeovers
• Reduced the number of material handlers in the plant from 6 to 4; Saved GE approximately $80 K/ year in labor
• Presented the results of space savings and cost savings to the Vice President of General Electric Security

Hickory/Lenoir, North Carolina Area

• Audited production line employees to verify that their process steps conformed to the documented method
• Standardized and updated process sheet procedures, diagrams, and revision status to meet ISO certification.
• GE facility in Hickory, NC achieved IS0 certification in 12/07 as a result of the improvement