- Dedicated to building strong customer relationships- Excellent at proactive problem solving skills- Strong desire to coach and motivate team members to achieve customer service excellence- Experienced in providing exceptional customer service in various environments- Proven ability to adapt to ever changing, fast paced business climates- Posed communication style with effective written and verbal communication skills- Attentive to fine details and specific customer requirements- Proficiency with a variety of phone and computer programs which include: Microsoft Windows, Excel, PowerPoint, Access, Publisher, Internet Explorer and Outlook; Salesforce, Fideltiy, Feith, Bill Matrix, AS400, Lotus Notes, Shoretel phone