Completed the UX Designer Professional Program at RED Academy. As part of the immersive 12-week program in an agency-like environment, I worked on a variety of assignments, as well as client-facing projects in order to establish a comprehensive understanding of how to design for mobile apps, web apps and mobile-first websites. This program includes learning in User Research, User-Centred Design, Design Thinking, Information Architecture, Usability Testing, Prototyping and User Interface Design, Workflow and Client Management and Mobile User Experience.Applicable Software: Sketch, Omnigraffle, InVision and Axure.

Reporting to the President and Vice President, I was responsible for Social Media Marketing and Community Management for several corporate accounts in Food & Beverage industries by developing communication strategies.• Developed corporate social marketing editorial strategies with client collaboration, to establish brand messaging • Developed, curated and published content for editorial calendars, for clients on various social platforms• Created and managed online communities and audiences across social platforms for clients• Collected and produced content for client blogs and newsletters• Monitored social activity and viewer impact through online tools• Assisted with the execution of client and influencer events

Reporting to the President and CEO, I assisted in Public and Media Relations management for corporate accounts in Marketing, Health and Food & Beverage industries by developing communication strategies and campaigns.• Developed corporate communication strategies by designing and delivering successful PR campaigns with client collaboration• Achieved stronger brand presence by building and developing relationships with top-tier media resulting in coverage• Updated and managed weekly critical path reports and monthly activity reports which provided clients an in-depth understanding of ongoing public relations strategy and accomplishments• Created and distributed news releases, e-news blasts, media alerts and pitches to national media outlets• Created and managed social media content for associated clients • Facilitated on-site media relations during client events• Coordinated and facilitated interviews between media and clients • Developed national media lists for pitch distribution • Conducted media monitoring by tracking and mocking coverage and compiling social media reports• Provided administrative support

Reporting to the Executive Director and the Community Manager, I was involved in the creation, execution and maintenance of original content for OCTA’s website and social media platforms. • Developed and edited content for OCTA website & associated social media platforms• Developed and edited promotional content for external and partner companies• Represented and promoted OCTA at various local culinary events• Managed the events calendar and related social media• Provided support, investigated and resolved issues related to WordPress, while maintaining consistency and validity of website content• Assisted with webinar sessions • Entered and validated social media membership information• Provided administrative support

Reporting to the Director of International Technology Business Controls, within Technology Development, I was involved in the creation and maintenance of project and resource management data analytics for the department. • Created and documented inter-departmental procedural guides for CA Clarity PPM, EPK-Suite and Working Plan Change processes• Provided support, investigated and resolved issues related to both CA Clarity PPM and EPK-Suite for various departments, while maintaining consistency and validity of financial data• Trained full-time staff on project and resource management data analytic processes • Entered and validated Fiscal Plan data and Working Plan Changes as provided by different stakeholders• Interfaced with the finance department and other internal departments to ensure consistency of financial data• Updated Software and Hardware Currency Watchlist Database • Recognized and awarded with BRAVO points (internal BMO rewards system) for Working Collaboratively • Coordinated and managed various departmental events (i.e. courses, training and meetings)• Provided administrative support for department

Reporting to the Store Manager, I supervised and trained a team of cashiers as well as operated the cash terminal by processing and packaging purchases and fulfilling customer requests. • Entrusted with all issued floats and cash transactions during shift and backup floats for entire team• Assisted in some confectionary preparation and decoration• Trusted to execute store opening and closing procedures• Maintained cleanliness, appearance and functionality of selling counter, work stations and customer service areas