Stephanie Riese Email & Phone Number

Process invoices and reconcile statements in compliance with financial policies and procedures.Ensure correct approval, sorting, coding and matching of invoices and supporting documentation.Communicate with vendors to ensure vendor accounts are current.Perform audits to make sure payments are correct.Work with other departments to make sure proper documentation and information is collected for other processes’ within the company.

Phoenix, Arizona Area

Process invoices and reconcile statements in compliance with financial policies and procedures.Ensure correct approval, sorting, coding and matching of invoices and supporting documentation.Communicate with vendors to ensure vendor accounts are current.Perform audits to make sure payments are correct.Work with other departments to make sure proper documentation and information is collected for other processes’ within the company.

Santa Monica, California

Monitored and reported various custom fraud and payment regulations based on analytical insights.Trained AI systems to develop a pattern recognition process to assess the risk of individual user accounts.Assisted with improving dispute resolution process guaranteeing a higher success rate on internal disputes resulting in revenue savings.Continuously asked to support new projects and support channels due to superior performance and knowledge of various department functionsPartner with CX team to document and train employees on product and process updates including VIP programUtilize critical thinking and industry knowledge to provide creative solutions to users through omni-channel support in high-volume support teamExceeded performance benchmarks by 25% through effective resource utilization, effective networking, and a “can-do” attitude.Gauge knowledge retention and improve customer experience by delivering weekly assessments on industry news and company services to support

Tempe, Arizona

Manage vendor relationships as single POC to external auditors examining the Accounts Payable process. Utilize Concur workflow system to approve and process invoices and travel expense reports while adhering to company policies. Investigate and resolve invoice/expense discrepancies in a timely manner to ensure optimal processing times Reconcile vendor statements and employee expense reportsFollow-up on credits due from vendors and ensure accurate coding of invoices to the general ledgerResolve vendor disputes/employee expense issues and respond to payment inquiries.

Phoenix, Arizona

Responsible for timely fulfillment of all pending invoices to manage cash flow and reduce any unnecessary delaysEnsure and validate accuracy for all coding of invoices within assigned marketsExecute successful completion of expense reports, refund, and validate information from vendors while reviewing supporting documents for the right accreditation.

Phoenix, Arizona

Provide phone and email support in a fast-paced call center environment, supporting the housing needs for displaced homeownersLed and coached support representatives in various roles due to extensive knowledge in various steps of insurance workflowDocument and update each case using CRM system to prevent downstream challengesLeverage company tools to source temporary housing options until a long-term solution was foundPartner with vendors to expedite requests as needed and seek creative solutions

Education record

Education record