Stephanie Rizzo Email & Phone Number

New Castle, DE

Workforce Housing (WFH) program - Administration, supervision and management of activities related to WFH program.- Implements the WFH program within regulatory parameters; investigates and resolves administrative and operational problems related to program; ensures compliance with regulations.- Performs complex analytical work including quarterly.

New Castle, DE

- Solves problems by developing innovative, creative, cost-effective and customer friendly solutions- Works with management on issues and responds to telephone calls from a variety of individuals- Provides assistance in implementing policies and procedures- Attends meetings and provides support and administrative assistance as needed- Presents information.

• Works directly with all Council members and the President of County Council.
• Completes all necessary support work required to fulfill Council members’ duties.
• Attends Civic Association meetings as representation for the Council member.
• Handles agenda and minutes for Committee Meetings.
• Exercises judgment and initiative in reacting to requests from Council and the public.
• Provides technical support to New Castle County Council.

New Castle, DE

- Answers and screens incoming telephone calls and transfers calls to the proper department- Researches, investigates, records, analyzes, reports and responds to customer inquiries regarding the operation of New Castle County- Assist with case management for Code Enforcement Officers- Issues vendor work orders for property maintenance- Greets and meets.

• Answered telephones for approximately 75 employees.
• Processed payroll for 15 employees.
• Liaison between global MBNA sites and Maximization Marketing.
• Supervised work study in their daily tasks.
• Made travel arrangements and scheduled meetings for Senior Management.