I currently serve on an Agile Software Development team on the ELIS program at USCIS. We have developed a modern, custom, automated system to process millions of immigration applications. It is an honor and privilege to work with an outstanding team and improve the lives of others globally.At BridgePhase, we are experts in performing software development using an Agile delivery methodology, which begins with a user centered design approach that focuses on maximizing user value by understanding and empathizing with user needs. Our team iteratively builds and delivers software using a proven DevSecOps approach that consists of both technical and interpersonal processes which enable organizations to leverage automation, collaboration, and data to deliver business value faster and more securely.

• Work with individual teams such as Service Desk, Training, Leadership, and Case Managers to gather requirements• Perform front-end software development using HTML, jQuery, CSS, Bootstrap, and Telerik• Develop mockups and prototypes for multiple new systems• Deliver live demos and produce training videos to enable user adoption• Produce data mappings and logic for forms and reports using SQL• Manually test and validate applications, working closely with developers to help identify and resolve any issues

Supported COVID-19 pandemic relief

• Led and served on an IT Planning Team to modernize client’s IT portfolio• Provided our client with guidance on IT strategy, implementation schedule, cost analysis, architecture, and prioritization of mission critical systems • Developed prototypes on SaaS platforms including ServiceNow, Microsoft Dynamics 365, and SalesForce to evaluate technical capabilities. Worked with vendors to ensure solutions meet IT architecture and functional needs• Gathered and documented the agency's business processes, IT systems, and architecture • Analyzed the purpose, functionality, and pain points of current applications• Developed mockups using Adobe XD and iRise for new applications• Supported the development of acquisition documentation to secure funding

• Developed custom web-based applications and tests using Java, HTML, JavaScript, and SQL• Performed business, data, technical analysis, testing, debugging, and coding• Conducted detailed data model analysis, execute queries, and write SQL scripts

• Led requirements gathering sessions with subject matter experts and stakeholders• Gathered and analyzed business processes and technical capabilities to translate into user stories• Developed technical and functional requirements developers and stakeholders• Delivered frequent product demos across Program and Service Centers nationwide• Supported variety of stakeholders including developers, government leadership, training team, data architecture, management, and users in technical and functional roles• Responsible for leading End User Testing for multiple Service Centers across the US, including providing system demos, test scripts, system access, and orchestration• Learned new tools and business processes in a highly technical, fast-paced environment