As a Transformational Operations Manager, I spearhead daily operations for defined business lines across multiple offices, orchestrating collaboration with departments such as Business Operations, Human Resources, Digital & Technology, Research, Marketing, and Facilities. I drive strategic vision implementation and ensure seamless service integration both internally and externally, optimizing operational efficiency through continuous improvement initiatives.

Communications and marketing support on various accounts.

Provide ongoing management of real estate transaction activities for a defined portfolio of properties on behalf of the Microsoft account.

Provide full operational and marketing support on the DaVita account.

Responsible for the successful strategy and execution of all custom marketing projects throughout Washington, Oregon, and the Bay Area.

Marketing and design support for local brokers in the Puget Sound region.

Served as overall brand manager for the commercial real estate company.

In addition to marketing assistant tasks listed below, managerial tasks include:• Manage all incoming work flow• Work closely with the marketing director to coordinate proposals and offering memorandums between two or more offices to manage tasks• Assign and monitor marketing and administrative responsibilities and tasks among office staff• Allocation of resources to enable task performance and ensure efficiency• Review applicants, interview candidates and select new staff members• Organize orientation and training of new staff members• Evaluate and manage staff performance• Ensure security and confidentiality of data• Manage internal staff relations and relations between brokers and staff• Website modifications for individual property sites using Dreamweaver• Create and maintain custom property websites utilizing Real Capital Markets (RCM) database

• Compose legal documents for real estate transactions (i.e., purchase and sale agreements, leases, letters of intent, and addenda) using CBA Legal Library and MS Word• Assist in various research projects (i.e., land use/zoning code, owner/tax information, retail business owners, etc.)• Design and produce marketing pieces such as: template flyers, custom flyers, offering memorandums, proposals, postcards for mailing, e-flyers, bound packages, PowerPoint presentations, etc. Programs used to create marketing pieces: Adobe Photoshop, InDesign, Illustrator, Publisher and PowerPoint• Edit and enhance building images for use in flyers, e-flyers, packages, etc.• Create mapping templates for company-wide usage• Build vector maps, floor and site plans and logos using Adobe Illustrator• Provide training and technical assistance relating to RegisPro mapping software• Manage and track availabilities for large office parks• Work closely with the company’s marketing director in creating custom marketing pieces for multi-million dollar properties• Database compilation using Microsoft Access, Excel and Outlook.• Provide notary services• Assisted with inventory and ordering office supplies using online wholesaler.• Comply with complex city/county requirements for proposals• Assist brokers with PC, laptop and blackberry set-up and troubleshooting• Float to other offices to fill in for vacations, sickness, etc.• Provide back-up to the front desk; answering multi-line telephone, greeting guests and handling incoming shipments, etc.

Provide business development marketing services including, graphic design, proposal writing, and social media management for a commercial construction company.

Provide marketing and transaction services for a residential broker team.