Stephanie Sheldon-Purinton Email & Phone Number

As a Senior Operations Analyst, I am known for achieving top operational results through improved processes and procedures. My ability to keep operational systems moving forward enables others to do their jobs successfully. The result? More efficient systems, decreased knowledge gaps, and happier more successful customers.As a leader, I do what it takes to make things happen. Going above and beyond is where I find success and as a result, my locations are reaching their goals faster. I am skilled at teaching others how to implement process improvements and operate on their own. My mentoring approach enables more efficient work, which results in happier staff and in the end, a happier customer. In my current role, I roll up my sleeves and get things done. As a result, I was promoted to lead and oversee store operations at a district level with locations spread out over northern New England and upstate New York. My primary goal is to collaborate with multiple teams to identify issues and then create solutions. I have the ability to drive key revenue metrics to ensure each store location's profitability, produce lower overhead costs, and meet cost controls. I also lead training, inspection, and support of all new products and services.Building relationships is at the core of what makes me successful. I create levels of mutual respect and trust that enables improved processes and better results for all parties. Core competencies include:Process Improvement Customer Service & Success Staff Training & DevelopmentSales Operations Customer Retention Project ManagementInventory Management Self-Starter G SuiteMicrosoft Office Teamwork OMNI Point of Sale

Listed skills include Customer Service, Customer Satisfaction, Sales, Time Management, and 13 others.

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  Castleton University

  Sport And Fitness Administration/Management