Perform 100% diary, travel, advanced spreadsheet and inbox management to two Regional directors• Full recruitment duties such as collating and pre-screening candidates, uploading job description to main web portal, through to offer and contract stages, working with payroll and HR teams• Problem solving all contract, pay queries as well as collating and submitting overtime commission statements. Ensuring all invoices are signed off and processed• Sourcing and managing our cleaning… Show more Perform 100% diary, travel, advanced spreadsheet and inbox management to two Regional directors• Full recruitment duties such as collating and pre-screening candidates, uploading job description to main web portal, through to offer and contract stages, working with payroll and HR teams• Problem solving all contract, pay queries as well as collating and submitting overtime commission statements. Ensuring all invoices are signed off and processed• Sourcing and managing our cleaning staff with invoices, day to day duties and maintenance issues• Creating internal focus days for generating business for the two Regions I support• Co-ordination of 100 staff holidays, absence and expenses• Full internal and external event and training co-ordination for 100 employees every 3-6months• Managing all HR policies for the teams such as maternity leave, disciplinaries, 1-2-1 follow ups (performance management) Show less

PA duties such as sending and creating documentation, switchboard and diary/ inbox management as well as any ad-hoc requests.• Full project support for launching the Time and Attendance web portal for Facilities Management within Retail Nationals sector of the business• Full responsibility with audit management and the portal trackers• Processing new starter/leavers Nationally. Constant correspondence with HR andPayroll chasing pushback documentation and employee data for the… Show more PA duties such as sending and creating documentation, switchboard and diary/ inbox management as well as any ad-hoc requests.• Full project support for launching the Time and Attendance web portal for Facilities Management within Retail Nationals sector of the business• Full responsibility with audit management and the portal trackers• Processing new starter/leavers Nationally. Constant correspondence with HR andPayroll chasing pushback documentation and employee data for the payroll systemKey Achievements:• Managed Superdrug and New Look Time and Attendance system. Formed reportsand presentations on top of my current role with limited training, over a 3 week periodin addition to existing workload whilst there were staff shortages.• Managed the new Halfords TUPE contract, providing a helpline for concerningquestions and creating guides to working on the Halfords contract for employees andcolleagues. Show less

Full co-ordination of staff training and agent invoices, quality checking spreadsheetdata, processing payment through the database. Chasing and processing paymentfrom clients and insurers through phone and email

Provide full project and event management for Vine Learning framework and newclients, including contractual agreement, payment negotiation, sourcing venues, fulldelegate support before and after each event of accredited programmes• E-Learning lead, providing full administration service which includes creation,development, reporting and delivery of eLearning modules for Authorities across theregion.• Preparing analysis evaluation data to present recommendations for… Show more Provide full project and event management for Vine Learning framework and newclients, including contractual agreement, payment negotiation, sourcing venues, fulldelegate support before and after each event of accredited programmes• E-Learning lead, providing full administration service which includes creation,development, reporting and delivery of eLearning modules for Authorities across theregion.• Preparing analysis evaluation data to present recommendations for futureimprovement of the serviceKey Achievements• Since 2014 I have created and developed a business system to ensure efficientprojects are coordinated in a timely and structured manner. This has led to a widercore service offering that is cost effective and has increased customer satisfaction.• Training has now been merged onto an eLearning platform to which I managed on adaily basis; this increased efficiency as staff do not always need to attend face toface training. This helped improve customer usage statistics. Show less

•Manage a team of 6 on the Council my performance tool to score employee performance over the year•Co- managed 150 Senior Managers onto compulsory training working with external and internal partners and colleagues of the council•Project managed with a team of 3 Event for Corporate Management Board which includes the Chief Executive of the council •As part of development, co-managed the new reporting function dashboard of capability development toolkit. Liaised with external… Show more •Manage a team of 6 on the Council my performance tool to score employee performance over the year•Co- managed 150 Senior Managers onto compulsory training working with external and internal partners and colleagues of the council•Project managed with a team of 3 Event for Corporate Management Board which includes the Chief Executive of the council •As part of development, co-managed the new reporting function dashboard of capability development toolkit. Liaised with external supplier giving feedback on design of new reporting dashboard to make it more user friendly for managers and staff. Ensured all parties are working to the same time frames and contacted them with updates and progress. Also set up testing spreadsheets and undertook the testing process to become a subject matter expert to coach business support team through this section of the tool after go live date. Presented demo sessions to all customers of all abilities the tool for future use within the company.•Worked with external customers on a Business Support Project. Set up meetings and found venues across Essex for over 300 people with short timescales and small budget. Ensured tasks were carried out accurately and within deadlines and communicated regularly with project sponsor managing expectations of any issues. •Coached and up skilled the vast majority of business support team on tasks and areas of expertise in order to improve their knowledge and my personal skills•Attended interviews for Fast Track Management Programme (graduate recruitment Programme) acting as first point of contact for interviewees.•Co-ordinate with 5 committee members monthly apprentice forums for over 60 delegates on top of my working week to enhance and give back what I learnt whilst on the programme•Raised online purchase order for external delivery company, receipting the cost two days after a course has taken place and updating the financial spreadsheet accurately. Show less

•Personal Support to Director of Team - responsibilities include diary and call management, filing, responding to urgent FOI’s and emails within multiple mailboxes as well as the management team.•Providing 1:1 support for team managers supporting event preparation, sourcing venues, managing logistics and collating information to circulate at meetings prior to event day.•Responsible for stock taking and ordering of merchandise across the two teams - Olympic Legacy and Active… Show more •Personal Support to Director of Team - responsibilities include diary and call management, filing, responding to urgent FOI’s and emails within multiple mailboxes as well as the management team.•Providing 1:1 support for team managers supporting event preparation, sourcing venues, managing logistics and collating information to circulate at meetings prior to event day.•Responsible for stock taking and ordering of merchandise across the two teams - Olympic Legacy and Active Essex.•Networking with different departments in the council to create a Frequently Asked Question document on Olympic activity across Essex and London to be used by internal teams as well as Contact Essex team who deal with calls from the public.•Prepare briefings from complex documents for other authorities meeting tight deadlines and taking notes for the whole team as well as the Board.•Coordinating the staffing events capacity list, updating the team of their availability, their roles and responsibilities and sending calendar invites for week days as well as weekends. Arranging travel for all team members.•Manage room booking for team and booking of equipment (e.g. sports equipment) to staff members and following up to ensure equipment is returned on time. Dealt with any issues with room or equipment in a professional and prompt manner. Show less

Working in business support team in Corporate Learning and Development. Responsibility for course management for two courses – responsibilities as aboveCompleted program in six months receiving consistently good feedback from line manager and colleagues.