Stephanie Madrigal Email & Phone Number

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

Managed organization learning management system including developing and creating courses, enrollment, member engagement, and providing certificates.Coordinated day-to-day operations of grant operations including communications, scheduling, ensuring timely submission of all deliverables, and the submission of proposals.Reviewed educational materials to ensure materials met industry accreditation standards and organizational standards.Assisted in planning annual review meeting including a switch from an in-person to a virtual format including coordinating with staff, faculty, and participants.Supported organization committee work including updating committee roster, scheduling meetings, and responding to member inquiries.Served as staff resource point person for project management software, updates project activities, and status.Reviewed vendor and faculty invoices against budget guidance and communicated with vendors and Finance team, maintained tracking logs.

Washington, District Of Columbia, United States

Assisted the team with grant project deliverables by drafting notes, organizing conference calls and in-person meetings, developing reports and preparing slides or other materials.Coordinated administrative and strategic support functions for Vice President Programs and Education.Supported Project Director with the day-to-day administrative management of public health program grants and the submission of proposals.Eliminated organization backlog resulting in faster processing of member recertification and reducing the overall processing time from 6 months to 1 month.Supported program staff with the day-to-day management of Committee work including updating committee roster, preparing committee meeting agenda, minutes, responding to member inquiries.Vetted and responded to a high volume of inquiries via phone and email.Coordinated and facilitated member inquiries regarding certification.

Orem, Ut

Facilitated relationship between physician’s offices and health insurance companiesDeveloped and executed a plan to maintain client retention rates of 90%Eliminated $100,000 of risk through development and implementation of new processesImplemented new process which resulted in saving the company $250,000 annuallyManaged a team of 3-11 workers, providing ongoing coaching and trainingCoordinated daily with team members to assure that goals were consistently met and team members had opportunities to develop relevant industry skillsTested new program softwareOrganized company’s reference database resulting in a user-friendly system

Greater Salt Lake City Area

Researched and developed reference guides for physiciansCreated reference materials to assist mental health patients in their recovery processFostered partnerships with local businesses and organizations

Master Of Science - Ms, Health Promotion And Education, 4.0

Bachelor Of Science (Bs), Public Health

Activities and Societies: BYU Public Health Association, Phi Eta SigmaMember Phi Eta Sigma-Freshman Honor Society Member BPHA-Public.

Minor, Family Life