Stephanie Spillane Email & Phone Number

Zurich, CH

• Developed and published MI metrics for defect tracking, delivery progress and risk/issue resolution.
• Analyzed milestones to ensure deliverables were aligned to regulatory finding timelines.
• Developed and implemented a risk and issue management process and conducted training sessions.
• Delivered weekly status reporting for seven workstreams including IT, Risk Reporting and Business Continuity.

New York, New York, US

• Delivered Citi-Wide Initiative governance monitoring and monthly status reporting for 30+ key initiatives.
• Improved compliance to internal project management reporting standards for the in-house Lean Project Management Tool, LPMT.
• Engaged Delivery and Program Managers on use and reporting within LPMT.
• Updated FRI PMO Charter and Procedure artifacts and aligned to Citi’s Global PMO standards

Zurich, CH

• Improved stakeholder awareness through analysis and reporting of risks, issues and dependencies.
• Set up PMO, designed and administered the program SharePoint site, maintained the program project plan and tracked on/offboarding of external vendor resources.
• Identified relevant information required by Zurich-based Global PMO to deliver weekly verbal and written status reports for three workstreams.

New York, NY, US

• Provided governance oversight for a program portfolio that implemented solutions to Federal Reserve Board commitments, regulatory findings and internal audit issues.
• Managed a regulatory/strategic control project that aligned global program portfolio deliverables to commitments.
• Created, implemented and managed a program change monitoring process and SharePoint repository to inventory controls, enhance progress metrics and develop scorecard KPIs.
• Published monthly status report to the COO’s executive stakeholders and quarterly scorecard to the Board of Directors.
• Contained risk via program milestone tracking, project plan review, cost estimate vs actual validation, investigation of critical issues, risks, dependencies and PowerPoint presentation communications.
• Maintained the program portfolio’s Policy and Procedures artifacts and conducted compliance assessments to ensure adherence to the policy.

New York, NY, US

• Monitored risk via Portfolio milestone tracking, executive and project status reporting, risk / issue management, dependency management and project plan maintenance across three Program Management portfolios.

Zurich, CH

• Delivered program management oversight, executive status reporting and risk control for an IFRS Americas program portfolio comprised of 146 releases with a $28M budget.
• Managed SharePoint-based RAID reporting for issues, risks and dependencies and reported metrics to management.
• Interfaced daily with London PMO through verbal and written communications concerning status and risk management.
• Effectively facilitated bi-weekly and monthly status meetings and delivered status reports to management.
• Prepared PowerPoint presentations, Excel dashboards, milestone trackers, change management metrics and monitored MS Project plans.

• Analyzed Roles and Responsibilities (RACI) to align the Entertainment Division to a reorganization model.

New York, New York, US

• Restructured PMO resource alignment to projects and provided a more collaborative PMO service to government stakeholders and third party vendor delivery teams.
• Analyzed roles and responsibilities and delivered a RACI matrix as an input to the PMO streamlining effort.
• Enhanced governance reporting by developing a dashboard that identified dependency risks across the project portfolio.
• Managed 6 PMO consultants and facilitated weekly status meetings.

Melville, NY, US

• Managed project governance approaches to support IT legacy system replacements.
• Communicated cross-functionally with external Fujitsu consultants, technical teams and Senior Program Managers.

New York, NY, US

• Rescued an Invoice Management System project which had missed implementation dates and exceeded budget.
• Implemented a risk control process to provide management with visibility into issues and enable resolution by the General Council team in New York, IT managers in New Jersey and subcontracted development teams in India.
• Increased transparency and consolidated progress messaging through daily status meetings to address systems development, data migration, security access, QA defects, UAT testing and production issues.

New York, NY, US

• Delivered executive level management information reporting for a $21M program budget and Excel-based analysis of forecast vs actuals.
• Developed and implemented Merger Financial Guidelines and trained project managers in New York and Ohio.
• Promoted evolving project management principles and project delivery frameworks among the merging firms.
• Tracked monthly contractor costs for >100 consultants working across 10 programs containing 41 Server, Storage and Asset Management projects.
• Monitored status and escalated issues through daily communication with senior accounting, finance, product managers.

New York, NY, US

• Delivered management consulting services to over 120 small business clientele that required emergency technical assistance and rebuilding strategies following the World Trade Center disaster.
• Managed 11 volunteer professional consultants and developed individualized case management strategy approaches.
• Launched an innovative CUNY Honors College student internship volunteer program. Designed 25 projects utilizing formal project management methodologies and managed 18 students.

New York, NY, US

• Analyzed business and financial monitoring requirements for high-risk institutional securities projects.
• Analyzed reporting metrics and recommended enhancements to reporting package.
• Presented Project Life-cycle Methodology training seminar to Project Managers in Tokyo, Japan.

New York, NY, US

• Analyzed business processes, alert types and future enhancements.
• Developed business requirements documents for a surveillance tracking/investigative reporting.
• Delivered specifications and GUI data-entry screens to the NYSE and SIAC development teams.

Richmond, Virginia, US

• Resolved business issues and technical issues across geographic and functional boundaries among Information Services, Sales Promotions and National Sales Force.

• Coordinated Systems, Operations, senior management and external regulatory agencies during the successful separation of Lehman Brothers from Smith Barney.
• Developed project control methodologies, dress rehearsal procedures and negotiated milestones. Published and researched conversion procedures, issues and problem reports and monitored data file transfers.
• Monitored cross-functional and divisional implementation strategies among three firms.
• Reported the status of corporate systems and other data or file transfers.

Pmp Certified In 2002, Project Management

Bfa