Event Coordinator for Butler's Pantry owned Palladium St. Louis, Joule St. Louis + The Coronado. Event Coordinator for the On-Premise team at Butler’s Pantry - one of St. Louis’s premiere catering companies. Duties include the following:Responsible for the execution of client catering events and oversight of social and corporate events. Also takes an active role in administration of event related correspondence and on-site support of events. Operations responsibilities include overseeing catered on-site events, from contract or tasting through execution. Provides on-site support to service staff members, clients and customers at events. Coordinates with culinary, operations, accounting and purchasing departments in the event planning process and final execution. Provides input and expertise in the event sales and planning process-as required, including coordination with culinary, operations, accounting and purchasing departments. In a detail oriented and organized fashion, ensure accurate and timely creation and administration of BEOs.Takes part in floor plan design, logistical support in preliminary planning. Follows up and follows through on emails and other work related correspondence. Fluent in Caterease and Social Tables software and any other technology as required by the company.

Moved up through the internship program to become an event assist and in December of 2016 an event supervisor. These are the roles that play backup to the wedding planner the day of the event, while also occasionally helping run the rehearsal and other aspects aspects of the day. The main job of these two positions is to help close out the end of the event after the planner has left, ensuring that the client is happy.

Responsible for sales efforts in the Special Events market for BEST Transportation. Duties include but are not limited to handling incoming inquiries, managing reservation details and providing rate quotes and proposals as requested.Manages all details of the client reservation and ensures accurate information is entered into the computer system and communicated to Dispatch team. Responsible for making any changes to reservations and ensuring these changes are accurately recorded and communicated.Expected to proactively find and develop new avenues for business through cold calling, internet research and working with existing contacts for additional revenue opportunities. Stays abreast of industry trends, competition and changes within St. Louis market which could have an impact on business or revenue. Keeps management informed of changes/trends and makes recommendations for action.Possesses detailed knowledge of local area, events and venues. Creates and fosters relationships with local wedding/special event vendors.Provides appropriate and accurate details to Operations team to ensure all trips can be serviced successfully. Provides special items (signage, maps etc.) to Dispatch prior to trips. Follows up with client regarding any additional details needed by Operations prior to trip.Works with dispatch and operations team on a daily basis and effectively handling any complaints or issue that arise to ensure a positive resolution.Represents BEST Transportation at Special Event Shows and within the community. Promotes BEST Transportation services at these events to build awareness and revenue. Follows up on all business opportunities in a timely manner.Develops pricing strategies and packages for Special Events Market.

Responsible for handling incoming reservation requests in a professional, courteous, efficient manner. Duties include but are not limited to handling incoming inquiries, managing reservation details, cross selling various services.Handle all special reservations, to include VIP Reservations, packages and discounts. For inquires that are “shopping” fully assess and use “value” selling techniques to secure the reservation. Assess needs & use value selling for additional opportunities for our services to build revenue. For incoming inquiries that do not book determine follow up next steps.Promote & take reservations for our Worldwide Transportation servicesCommunicate and work closely with the appropriate sales team member concerning group bookings for affiliate, corporate and large weddings.All details of the reservation must be entered timely and accurately into Hudson, ACT, etc. and communicated to appropriate departments. It is your responsibility to QA your own reservations to ensure no incidents. Actively promotes all special events and promotions with new and existing customers.Completes all required sales reports, documentation and data entry accurately and in a timely manner.Effectively answers questions and resolves problems/issues in the best interest of the customer and the company. Seeks assistance from supervisor when needed.Maintains all confidential information in accordance with all company policies and procedures. Confidential information includes but is not limited to customer information, credit card information, team member information and proprietary company information.Follows all required safety policies and procedures as required by the Company.Performs other duties as required or assigned.

My focus was in: Areas of Focus:Client engagement/business developmentconservation messaging to include green meetings/eventsevent logisticsstandard operating proceduresDuring my time I got to understand how a larger non-profit operates. I assisted in events with tasks such as set-up and tear down, registration and assisting the clients around the zoo grounds. I was given tasks by my superiors and helped with sales and sometimes vendor relations. The end of my internship consisted of a project where myself and the other intern collect a list of contacts from Washington University and created a small back-to-school gift and went on mini sales trips to those contacts.

Gained customer service skills while working hotels, country clubs and event spacesAdapted to new environments and remained flexible to maintain event organizationExpanded knowledge in proper catering etiquette

Assisted with set up and tear down of eventProvided communication between coordinator and caterersApplied attention to detail to help provide final product to guests and clientSuccessfully took direction from event coordinator and assistants

Maintain professional relationships with the client and vendorsAssisted in company visibility through social media by implementing content for Wordpress, Facebook, Twitter and PinterestAccomplish various administrative day-to-day tasks in the officeFollow tasks given by owner & event planner

Call and speak to perspective Stephens StudentsStay up to date on any Stephens College newsAnswer any questions that Students might havePresent the open environment of Stephens College through phone presence

Present overall essence of Stephens to prospective studentsStay familiar with news and information about the schoolCater each tour to the needs of each student

Responsible for:-Internal and external communications-Working collaboratively with Creative Executive-Manage social media by updating the blog-Create strategic marketing and business plans -Develop personalized events for clients

Assisted with event planning opportunitiesCoordinated graphic materials for Mathews-Dickey eventsWrote news articles, press releases, grant proposals and correspondenceMaintained website and social media outlets