Stephanie Stephan

Stephanie Stephan Email and Phone Number

Inspiring Teams to Be Their Best Selves - Logistics and Innovation Service Delivery Manager at Nike @ Nike
beaverton, oregon, united states
Stephanie Stephan's Location
Beaverton, Oregon, United States, United States
Stephanie Stephan's Contact Details

Stephanie Stephan work email

Stephanie Stephan personal email

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About Stephanie Stephan

I am an enthusiastic and empathetic team work oriented operations and service delivery professional. Seeing the bigger picture is one of my innate abilities. My experience with leading Toastmasters clubs allows me to effectively deliver messages to various levels in the organization in a way that is actionable and clearly understood. Inspiring others is vastly fulfilling. I love to inspire others to maximize operational efficiencies, standardize processes and promote relationship building to get excellent business results.I have an analytical thinking style, and I am eager to find solutions to complex problems. Business acumen and genuine care for the human aspect of business relationships makes me a straightforward conflict resolution expert. I enjoy reading individuals and adjust my management and communications style to help others tap into and maximize their full potential. I have a life long passion for customer service, operational and service delivery excellence while inspiring others to live by ethical standards of integrity, honesty and respect. Specialties:Problem solving, conflict resolution, team building, big picture leadership style, operations management, customer management, service delivery management, analytical thinking and vision, team development and coaching, vendor management, crisis management.

Stephanie Stephan's Current Company Details
Nike

Nike

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Inspiring Teams to Be Their Best Selves - Logistics and Innovation Service Delivery Manager at Nike
beaverton, oregon, united states
Website:
nike.com
Employees:
99157
Stephanie Stephan Work Experience Details
  • Nike
    Logistics And Innovation Service Delivery Manager
    Nike Apr 2022 - Present
    Beaverton, Oregon, United States
    The ever changing and ever exciting world of logistics centers is my new adventure at NIKE. Currently working with all geographies to identify innovative solutions that improve operations efficiency and productivity. The joy of intercultural working relationships has always been a great perk of global endeavors. And what is not to love about logistics centers, the core of the supply chain. An endless source for innovative solutions.
  • Nike
    Senior Service Performance Manager
    Nike Oct 2015 - Present
  • Nike
    Service Delivery Manager
    Nike Feb 2018 - Aug 2022
    Service Delivery Manager for the Product Engineering Team Level 1 support.
  • Nike
    Senior Service Performance Manager
    Nike 2015 - 2016
  • Hewlett-Packard
    Global Operations And Service Delivery Manager
    Hewlett-Packard Sep 2011 - 2015
    Beaverton, Or
    Responsible for 7x24x365 monitoring, response, service restoration and escalation for all firm technology infrastructure and applications. Additionally, supervised the service delivery of all third party vendors partnering with HP to deliver 99.99% cloud services availability each month. Developed a standard cloud support model and managed, coached and developed the team located in multiple countries in the world responsible for cloud services implementation and support.
  • Hewlett-Packard
    Global Delivery Manager For Workplace 360
    Hewlett-Packard Aug 2011 - Sep 2011
    Ohio
    In this short time, created service level agreements with other Hewlett-Packard organizations responsible for the day to day support of the standard workstation support services. Negotiation, internal vendor management and very strong communication skills were key to delivering expected results in this short time.
  • Hewlett-Packard
    Service Delivery Manager
    Hewlett-Packard Jan 2001 - Aug 2011
    Sub-Regional Manager overseeing 19 locations in North America and the Caribbean. Responsible for teams in each of these locations, managed, developed and coached them to become leaders in the end user computing services space. Managed the customer in each of these locations, nurtured the business relationship and effectively collaborated together to reach the highest customer satisfaction results. Managed the relationship with each of the vendors partnering with HP to deliver on site services at each of these locations and achieve the highest quality of operational and service excellence.
  • Procter And Gamble
    Call Center Operations Manager
    Procter And Gamble Jan 2001 - Jul 2003
    Managed a large team responsible for call center services dedicated to Procter and Gamble employees located in multiple business sites in the United States and Canada. Managed, developed and coached each of the team members to not only grow in their respective technical specialty but also in the acquisition of business standards and ethical practices. Inspired and motivated the team to deliver world class call center services to each caller.
  • Official Translation And Interpreting Services
    English- French - Spanish Translator & Interpreter
    Official Translation And Interpreting Services Jan 1991 - May 2003
    Costa Rica
    Delivered translation and interpretation services to the Government of Costa Rica, private enterprises, seminars, conferences, universities and non profit organizations.
  • Le Ministère De L'Éducation Nationale
    Assistante D'Espagnol
    Le Ministère De L'Éducation Nationale Sep 1997 - Sep 1998
    Clermont-Ferrand Area, France
    Worked at the Lycée Descartes High School teaching Spanish to all student levels.

Stephanie Stephan Skills

Vendor Management It Operations Project Management Service Management Incident Management Cloud Computing Service Delivery Crm Change Management Itil It Outsourcing It Strategy Enterprise Software Team Leadership Problem Management Data Center Service Desk Business Analysis Collaborative Leadership Management Leadership It Service Management

Stephanie Stephan Education Details

Frequently Asked Questions about Stephanie Stephan

What company does Stephanie Stephan work for?

Stephanie Stephan works for Nike

What is Stephanie Stephan's role at the current company?

Stephanie Stephan's current role is Inspiring Teams to Be Their Best Selves - Logistics and Innovation Service Delivery Manager at Nike.

What is Stephanie Stephan's email address?

Stephanie Stephan's email address is sstephan@hp.com

What is Stephanie Stephan's direct phone number?

Stephanie Stephan's direct phone number is +156720*****

What schools did Stephanie Stephan attend?

Stephanie Stephan attended Universidad De Costa Rica Ucr, Universidad De Costa Rica Ucr, Universidad De Costa Rica Ucr.

What are some of Stephanie Stephan's interests?

Stephanie Stephan has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Environment, Human Rights, Animal Welfare, Health.

What skills is Stephanie Stephan known for?

Stephanie Stephan has skills like Vendor Management, It Operations, Project Management, Service Management, Incident Management, Cloud Computing, Service Delivery, Crm, Change Management, Itil, It Outsourcing, It Strategy.

Who are Stephanie Stephan's colleagues?

Stephanie Stephan's colleagues are Hye Young Lee, Alex Sola, Daniel Pedrolo, Brian Karl, Benjamin Ballot, Elihi Gaming, Zachary Hernandez.

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