Stephanie Stiffler Email & Phone Number

Argyle, TX, US

Texas, United States

• Manage help desk phone and email systems to facilitate IT needs and coordinate service support for small county government offices and departments (serving approximately 450 county employees).
• Provide minor IT support troubleshooting and gather data to include in Autotask service tickets.
• Data entry by adding emails and phone notes into every service ticket.
• Procure IT equipment orders for customers and technician needs.
• Maintain schedule for 10 employees and various vendors for onsite location appointments.
• Coordinate all conference itineraries including registration, book hotels & flights, communications sent to customers, schedule and reserve space for lunch meetings, send thank you notes to targeted clientele.

• Managed Church Weeks Marketing Campaign for 1800+ churches for 172 stores and increased retail traffic and income.
• Facilitated communications and meetings between Corporate to District Directors.
• Evaluated and Qualified customer service calls and emails regarding retail experiences.
• Coordinated travel and calendar schedules for National Field Director and Store Operations Director.
• Generated Concur expense reports for 172 store managers and ten+ corporate employees.
• Undertook many new roles during the brick and mortar store closing process.

Dallas/Fort Worth Area

• Managed ten employees and varied number of subcontractors on a daily basis.
• Developed Standard Office Policies (SOPs) including Employee Training and Handbook.
• Coordinated multiple jobs on a daily basis using effective time management skills.
• Streamlined processes to achieve 32-40% profit margins compared to the 20% franchise system average.
• Developed an A/R strategy that reduced outstanding unpaid invoices by 60%.
• Multi-Tasked: Human Resources, Accounting and Customer Service responsibilities.

Dallas/Fort Worth Area

• Coordinated travel schedule/itineraries, calendar, and ministry correspondence letters.
• Organized multiple Ministry Retreats: prepared the schedule, created guest gift baskets, assisted with guest travel. Created a welcoming and exceptional experience for guests to feel welcomed and a part of the ministry.
• Maintained relationships with key $100,000.00+ level contributors in a ministry and relational capacity. Upheld the strict confidentiality guidelines when receiving large monetary donations from high-profile.
• Upheld the principals, ethics and mission of the multi-million dollar non-profit ministry

Bachelor Of Arts - Ba, Social Sciences

B.A. in Social Science; Minor in Communication Studies, Magna cum Laude

Communication And Media Studies

After receiving my Associate's Degree from Sinclair Community College, I briefly transferred to Wright State to continue studies in.

Associate Of Arts - Aa, Communication And Media Studies